Africa Management Solutions Limited Business Development Officer Jobs in Kenya
Key Responsibilities Market and promote the institution’s financial products and services within the assigned market area
Recruit and onboard new individual customers, groups, churches, SMEs, and business clients
Mobilize deposits and support growth of the branch liability portfolio
Conduct customer training on financial literacy, business skills, loan management, and organizational products
Process loan applications, conduct credit appraisals, and support timely loan disbursements
Assess customer businesses and determine loan eligibility and repayment capability
Monitor loan utilization and ensure compliance with approved lending terms and conditions
Ensure timely loan repayment and follow up on arrears and delinquent accounts
Maintain a healthy quality loan portfolio and support reduction of non-performing loans
Receive and account for customer collections and ensure timely banking of funds
Maintain proper customer records including savings, loan balances, and repayment schedules
Prepare daily, weekly, monthly, and quarterly business performance reports
Support branch customer relationship management and maintain excellent customer service standards
Build and maintain strong relationships with customers, churches, business groups, and community stakeholders
Support implementation of branch business development and customer retention initiatives
Participate in branch meetings, marketing activations, and community engagement forums
Identify and report suspicious transactions in line with AML, KYC, and compliance requirements
Ensure adherence to operational procedures, internal controls, and regulatory guidelines
Promote positive public relations and uphold the organization’s professional image within the market
Perform any other duties assigned by management from time to time
Qualifications & Requirements
Bachelor’s Degree or Diploma in Commerce, Business Administration,
Economics, Banking, Finance, Marketing, or a related field
Formal training or certification in Lending, Relationship Management, or Sales will be an added advantage
Minimum of 2 years’ relevant experience in business development, lending, relationship management, or financial services sales
Experience in banking, microfinance, SACCO, or financial services sector is highly preferred
Experience in the same business is preferred
Strong understanding of the credit cycle, loan appraisal, and portfolio management
Proven sales, negotiation, and customer relationship management capabilities
Strong analytical, communication, and problem-solving skills
Ability to mobilize customers and achieve business growth targets
Proficiency in Microsoft Office applications and core banking systems will be an added advantage
Key Competencies
Business development and sales
Customer relationship management
Loan appraisal and portfolio management
Deposits mobilization
Credit analysis and collections follow-up
Communication and negotiation skills
Financial analysis and reporting
Customer service excellence
Compliance and operational controls
Teamwork and stakeholder engagement
How to Apply
For more information and job application details, see; Africa Management Solutions Limited Business Development Officer Jobs in Kenya
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