Action Against Hunger Operations Director Jobs in Ethiopia

Action Against Hunger Operations Director Jobs in Ethiopia


Action Against Hunger leads the global movement to end hunger. We innovate solutions, advocate for change, and reach 24 million people every year with proven hunger prevention and treatment programs.

As a nonprofit that works across 50 countries, our 8,300 dedicated staff members partner with communities to address the root causes of hunger, including climate change, conflict, inequity, and emergencies. We strive to create a world free from hunger, for everyone, for good.

Action Against Hunger USA is part of the Action Against Hunger International network. As an independent NGO, Action Against Hunger USA currently manages operations in 8 countries: Kenya, South Sudan, Somalia, Tanzania, Uganda, Ethiopia, Zambia and Haiti.

Action Against Hunger-USA has over $100 million in programs, and approximately 1,800 permanent staff based in New York City, Washington D.C, Nairobi, and country offices. Additional growth is anticipated.

Summary of Position

As member of the Senior Management Team, the Operations Director will be based in Addis Ababa. The Operations Director shares in the overall responsibility for the direction and coordination of the Country Office. He/she oversees Finance, Safety & Access, Human Resources, Safeguarding, ICT and Logistics Support to program delivery.

The Operations Director works in close collaboration with the Country Director and Programme Director as a representative at external meetings with Government, donors and other stakeholders on operational issues at country, regional level or when required

Essential Job Functions

  • Manage the Country Office Finance, Safety & Access, Human Resources, Safeguarding, ICT and Logistics departments ensuring that all activities are coordinated.

  • In close coordination with the Country Director and Program Director, and Area Coordinators, lead the support department’s participation in the Grant development process by ensuring all support departments plan costs and needs in a timely fashion

  • Continue the development and monitoring of high performing teams, capable of gearing up to provide a humanitarian response when necessary, ensuring that the Program secures value for money at all times and that Action Against Hunger procedures and processes.

  • Finance: Ensure the continued analysis of the burn rate across all grants, and where necessary support the programme and field teams in analysis and implementation of actions identified

  • Logistics: Monitor procurement load on a regular basis, and focus on implementing premises and fleet development identified in the Ethiopia mission improvement plan over the next 2-3 years.

  • Safeguarding: Support the Safeguarding team in the implementation of safeguarding policies, follow up of safeguarding issues, and awareness and take up of safe3guarding responsibilities at field level.

  • ICT: Ensure communication infrastructure improvements identified in the country improvement plan are budgeted and carried out; and ensure sufficient ICT support in all bases

  • HR: Continue the implementation of new performance management tool, following up on the associated tools and their use and implementation (including personal Indicator and Training catalogues); follow up on the intern
    programme; develop a training culture at field level; ensure sufficient support staff support in all bases in accordance with the mission improvement plan.

  • Safety and Access: Responsible for providing leadership on safety access implementation and operational support to enable safest and most effective implementation of programs and activities. The OD must support the development of a Safety and Access culture in all departments and field bases alike, in accordance with the developing safety and access polices of AAH USA.

  • Safety and Access: Ensure the analysis of security trends, and lead on the updating of implementation of Action Against Hunger Security Management tools and processes.

  • In collaboration with the Country Director, Safeguarding Manager and HR HoD oversee the end-to-end management of investigations.

  • Lead on representation with security actors such as United Nations Office for the Coordination of Humanitarian Affairs (UN OCHA), USAID and other Donors and partners.

    Gender Equality Commitments

  • Foster an environment that supports the values of women and men, and equal access to information.

  • Provide a work environment where women and men must be evaluated and promoted based on their skills and performance.

  • Respect beneficiaries (women, men, children (boys and girls)) regardless of gender, sexual orientation, disability, religion, race, color, ancestry, national origin, age, or marital status.
    Value and respect all cultures

    Required Qualifications and Professional Experience:

  • Undergraduate in Social /Development/Humanitarian studies or any other related field. Master’s degree would be an added advantage.

  • 7 years INGO experience preferably, with previous experience as Operations Director

  • Previous experience in all of the following: Security, HR, Finance, Logistics (including procurement, supply chain, fleet management & inventory, Information Communication and Technology and Information Systems)

  • Robust experience of NGO program cycle management, and with experience of working within a complex and matrix organization structure

  • Solid safety and security management experience in complex and conflict locations

  • Good experience and knowledge of effective financial and budgetary control and securing and managing grants from major institutional donors.

  • Significant knowledge of international humanitarian systems, institutions and donors and of procedures, accountability frameworks

  • Experience working in insecure environments.

  • A strong understanding & experience of Humanitarian Principles

  • Highly organized, detail oriented and able to work under pressure.

  • Good communicator: verbal and written.

  • Experience communicating in different cultural work environments.

  • Good anticipation, planning skills, especially in changing work contexts.

    How to Apply

    For more information and job application details, see; Action Against Hunger Operations Director Jobs in Ethiopia

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