ACTED CCCM Project Assistant Jobs in Ethiopia

ACTED CCCM Project Assistant Jobs in Ethiopia


Position Profile

  • The CCCM Assistant is primarily responsible for community mobilization and support to community governance activities, under direct supervision of the CCCM PM or CCCM Senior Officer.

  • This includes but it is not limited to conduct information campaigns, implement complaints and feedback mechanism in the site, ensure that vulnerable groups and people with specific needs are represented and participate in CCCM activities and build capacity of the Camp Committee Members in community governance and community mobilization, to ensure that they can effectively participate to the camp life, passing information to the camp population, advocate for the needs of the their own community and influence humanitarian assistance delivery.

    Duties and Responsibilities

    Project Implementation

  • Community liaison, mobilisation, and accountability

  • Leading in carrying out site level camp committee mapping for all sites

  • Leading in the creation or strengthening of camp management committees so that the appointment of committee members is done in a transparent and inclusive way and that ToR are created in a participatory manner and agreed upon all stakeholders

  • Strengthening daily the coordination and relationship-building with community leadership groups and community members on a formal and informal basis

  • Conducting regular meetings with committee members and ensuring community participation in coordination meetings through community mobilisation activities

  • Managing of the CRM information desk activities in the site, including collection and review of complaints forms, referral to responsible agencies with support of Information Management Assistant, timely reporting of sensitive complaints to line manager and regular submission of all data collection forms to Information Management
  • Assistant for data entry and analysis

  • Assist in creating ACTED SOP for Complaints Response Mechanism and ensuring to comply to document during daily activities

  • Ensuring that the CRM mechanism integrates different ways of collecting complaints and feedbacks, not only through desk, but also through formal and informal meetings with the community leaders, outreach activities etc etc

  • Develop content for and Conduct communication with communities (CwC)/outreach activities, including information sessions, mass information campaign, Focus Groups Discussion, household level outreach etc., in cooperation with partners, CCCM team and community members

  • Update public information boards with site management and partner information. Ensure that the information on the boards are accessible to everybody, include not literate population
    Organise outreach activities for information gathering and sharing beyond information
    desk in coordination with Senior Site Officer, particularly for the benefit of residents with less mobility

  • Support training camp committees, partner agencies and site team on CCCM and CCCM related topics, as requested by the line manager with a strong focus on enhancing capacity of camp committees through coaching

  • Partner coordination and Service Delivery Monitoring

  • Liaising with all humanitarian partners and local authorities working in the sites for delivery monitoring and coordination of service delivery purposes and for developing of CwC/outreach activities content

  • Promoting Partner`s attendance in community coordination meetings to promote accountability of all relevant stakeholders to affected population

  • Monitoring of service provision by partners at site level in close cooperation with the communities, partners and stakeholders

  • Timely reporting any gaps and/or duplication in service delivery and communities needs emerged during daily activities

    Transparency and Compliance

  • Ensuring compliance to ACTED internal procedures and donor procedures

  • Accurate record keeping of project documentation, including photos and proper filing of meeting minutes, databases, attendance sheets, assessment reports/documents, review and updating of databases etc., in soft and hard copy

    Others

  • Provide translation of various documents (e.g. reports, minutes, beneficiary lists, information signs) upon request of the Site Manager

  • Perform any additional task as requested by the line Manager.

    Job Requirements

    Qualifications/Skills Required

    Essential qualifications and experience:

  • Completion of university degree in humanities, social studies, or another relevant degree

  • Minimum one years of experience in international and/or local NGO; ideally involved in the direct implementation of field level humanitarian assistance to refugees or IDPs.

  • Experience in community services, women empowerment, youth activities, protection, distribution or registration.

  • Extensive knowledge of Ethiopian displacement context.

  • Excellent communication skills.

  • Excellent interpersonal and team-playing skills.

  • Highly flexible, with the ability to use initiative.

  • Ability to work in a multi-cultural environment.

  • Commitment to humanitarian principles and values.

  • Understanding of gender, protection and human rights.

  • Commitment to promoting gender equality.

    How to Apply

  • Qualified national persons with the required skills are invited to submit their applications accompanied by detailed curriculum vitae and cover letter as a single document i.e. with the cover letter being on the first page and the CV starting on the second page, detailing three work related referees and contacts to ethiopia.jobs@acted.org and received on or before 5.00PM on 03rd January 2021 with the subject line “CCCM Project Assistant - Ethiopia”

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