Accor Concierge Intern Jobs in Kenya

Accor Concierge Intern Jobs in Kenya

A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. Your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other.

What is in it for you:

  • Learning programs through our Academies and the opportunity to earn qualifications while on internship

  • Opportunity to develop your talent and grow within your property and across the world!

  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

  • Responsible for the delivery of Guests to their room, luggage, messages and any other items for delivery within the Hotel

  • Consistently offer professional, friendly and engaging service

  • Ensure the timely and efficient transfer of luggage to and from the guest’s room

  • Ensure the guest is familiar with their room upon arrival ie. temperature control, amenities, hotel services

  • Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the supervisor

  • Assist guests regarding hotel facilities in an informative and helpful way

  • Follow department
    policies, procedures and service standards, including all safety policies

  • Other duties as assigned

    Your experience and skills include:

  • Previous customer service experience required
    Service focused personality is essential

  • Previous experience as a Bellperson/Porter an asset

  • Valid driver’s license

  • Excellent communication skills and a professional presentation

  • Ability to work cohesively with fellow colleagues as part of a team

  • Strong interpersonal and problem solving abilities

  • Highly responsible & reliable

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

  • Physically fit and able to lift 15+kg and carry guest luggage

  • Possibility of making a study agreement of at least 6 months

    How to Apply

    For more information and job application details, see; Accor Concierge Intern Jobs in Kenya

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