ABC EXPAT Operations Officer - Registration Jobs in Kenya

ABC EXPAT Operations Officer - Registration Jobs in Kenya

Mission

Reporting to the Operations Manager – the Operations officer, will be responsible for running the day-to-day operations of the business unit by taking lead in all business-related projects and providing advisory to clients on all mandatory and statutory obligations related to opening and operating a business in Kenya.

Responsibilities

Manage registration procedures for companies; Incorporation, KRA, NSSF, NHIF, NCA, NITA, E-Citizen, etc.

Ensure mandatory payments such as business licenses, annual subscriptions and permits are made to the relevant bodies on a timely basis

Assist the Operations Manager with strategy development and implementation for the business units

Follow-up services to ensure constant high-quality standards

Share weekly updates and final documents to clients via the platform

Provide valuable insight to clients and advise them on best practices e.g. statutory and other mandatory obligations related to their requested services

Suggest new processes to optimise the company’s business and operating models

Managing and updating clients' database and allocated project status on CRM and the platform

Ensure customer satisfaction

through excellent customer service

Find new partners and build productive long-lasting business relationships

Remain knowledgeable on services offered and discuss available options

Develop expertise on services offered and contact with related online procedures

Any other related task assigned by the Operations Manager.

Profile

Bachelor’s Degree in a Business-related field

Working knowledge of expatriation market dynamics and requirements

Customer service focus and attention to details

Computer use competency (Office 365, Microsoft Teams, CRM, Perfex, etc.)

Good knowledge of Compliance & Registration of Companies procedures in Kenya.

Self-motivated and results-driven personality

Impeccable work ethic

How to Apply

Send your application to careers@abcexpat.com

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