AB Microfinance Bank Nigeria Front Desk Officer Jobs

AB Microfinance Bank Nigeria Front Desk Officer Jobs

Main Responsibilities

  • Welcome customers to the bank; communicating courteously with customers by telephone, email, and in person.

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients.

  • Determine and respond to customers enquiries in a professional manner by direct them to the respective workstation or unit where their needs would be served.

  • Coordinating loan clients for disbursement according to disbursement schedules.

  • Resolves product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

  • Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution.

  • Directly supervise other admin personnel (cleaners, security guards) for an effective discharge of their duties.

  • Organize, Sort and distribute incoming mail without delays.

  • Ensure that the driver’s log book, fuel login sheet, is logged properly and updated.


  • Minimum educational qualification of OND in any related field

  • 1-2 years working experience in any related field would
    be an added advantage

  • Good communication and Interpersonal Skills

  • Active PC user

  • Excellent customer service relation

  • Ability to work effectively with minimal supervision

    How to Apply

  • For more information and job application details, see; AB Microfinance Bank Nigeria Front Desk Officer Jobs

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