A & J Global Principal Administrative Officer Jobs in Kenya; Our client, operating within the Pension Fund sector in the East African region, is looking to fill key positions to join a team dedicated to delivering client centric services aligned with its strategic goals and plans for the next five years and beyond. Reporting directly to the Chief Executive Officer, candidates must be prepared to take on vital roles defined by the policies and frameworks established to fulfill the organization’s core mandate.
An officer at this level will work under the supervision of a more senior officer.
a) Duties and responsibilities
(i) Participating in brand building activities through extensive member education using media, road shows and sponsorships;
(ii) Carrying out customer service initiatives to ensure customer satisfaction;
(iii) Maintaining inventory of marketing materials;
(iv) Carrying out marketing & customer experience events management;
(v) Preparing reports on marketing campaign and preparing divisional budget on marketing; and
(vi) Attending to customers through responding to their queries and providing guidance.
b) Requirements for Appointment
For appointment to this grade, an officer must have:
(i) Served for a cumulative service period of nine (9)
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