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UNHCR Innovation (UI) is a multi-year inter-department initiative looking for more efficient, effective and creative solutions to challenges that refugees are faced with across UNHCR operations worldwide.

Social Media Outreach Internship

Scope of work

UNHCR Innovation is searching for a passionate and driven intern to support the Communications Officer in developing UNHCR Innovation online tools and contents.

The intern will be based at the Regional Support Hub in Nairobi and will work closely with and report to the Communications Officer (CO).

The scope of work is as follows:

  • Assist CO to implement UI social media strategy in order to increase UI online visibility and reputation, and when necessary advise on new possibilities to develop UI digital platform engagement in areas including web, mobile and social media strategy;
  • Assist CO to produce multi-media contents for UI social accounts (Twitter, Facebook, Google+ and Youtube) and investigate the potential of other social media platforms such as Yammer, Instagram, Pinterest and Flickr in order to develop UI online services and participate in spreading UI knowledge and expertise; and investigate strategies to account for platforms of increasing relevance and importance to target audiences;
  • Assist CO in the day-to-day community management of UI social accounts.

    Primary duties and responsibilities

  • Monitor online media and social networks for content inherent to the work of UI
  • Monitor topics in the field of refugee and humanitarian innovation
  • Keep CO abreast of any developments having an impact on the work of UI
  • Develop contents, including generating original topics and writing creative and interactive posts for the social media, producing basic infographics and editing photos
  • Implement community management including researching and defining social media conversation strategies, editing and posting contents, continually monitoring conversation via social media channels to maximize engagement, alerting CO of any community comments that need prompt response.

    Required attributes and qualifications

  • Experience in social media across all social media sites in creating contents and analysing what works for international organizations (Facebook, Twitter, Google plus, LinkedIn, Pinterest, Instagram, Flickr, YouTube).
  • Familiarity with humanitarian work and UNHCR
  • Exceptional writing and editing skills in English.
  • Strong attention to details.
  • Solid balance of creativity and critical thinking.
  • Interest in the topic of refugee innovation.
  • Photo and video editing skills (Photoshop, Illustrator, InDesign, Lightroom).
  • Research skills.
  • Adaptability to work in an international and multicultural environment.
  • Ability to work alone and as part of a team.
  • Capacity to professionally deal with confidential and sensitive information.
  • Minimal period for the Internship will be of 6 months.


    Compensation: please note that this is an unpaid internship. There is no possibility of compensation or reimbursement of expenses.

    Subsequent employment by UNHCR: there is no expectation of employment at the end of the Internship.

    Title of Post: HIV / AIDS Consultant

    Duties and Responsibilities

  • Under the technical supervision and guidance of the Senior Public Health Officer at Sub-Office Dadaab and overall supervision of Head of Operations, the incumbent will perform the following tasks and duties:
  • Support UNHCR and the implementing partners in Dadaab Refugees camps to design and implement a comprehensive HIV prevention and care, based on PEPFAR and National guidelines.
  • Ensure standardized HIV/RH protocols and tools in line with PEPFAR and National guidelines are in use across all the camps.
  • Support adaptation of national and other available IEC materials into Dadaab context and ensuring they are culturally appropriate to the beneficiaries.
  • Organize the collection, analysis and distribution of epidemiological information regarding the HIV status of the beneficiary population. This includes supporting HIV related surveys and facilitating the routine collection and reporting of key HIV related indicators.
  • Provide technical support to Monitor and Evaluate HIV activities in Dadaab.
  • Prepare regular HIV reports. This includes PEPFAR quarterly, bi-annual and end year reports.
  • Ensure feedback relating to key HIV related data is provided to stakeholders

    Qualification and Experience

  • Advanced Diploma in clinical Medicine or public health. A university degree in public Health, social science or medical science is an added advantage
  • At least two years’ experience in HIV/RH programs with a non -government organisation or UN agency preferably in an emergency context
  • Experience working in CDC/PEPFAR projects
  • Ability to work in a hardship duty station and in an insecure environment; demonstrated ability to adapt to rapidly changing circumstances and to work as part of a large team
  • Demonstrated monitoring and evaluation skills in the health sector
  • Experience in working with and coordinating with the UN, donors, international and national NGOs and government agencies an advantage
  • Strong computer skills including familiarity with MS Word and Excel
  • Excellent writing skills and strong communication and interpersonal skills


  • Fluency in oral and written English and Kiswahili.
  • Somali language will be an added advantage
  • Dadaab residents and its environs are encouraged to apply


  • The consultant is under the day to day administrative management of Head of Operations in Dadaab with day-to-day technical supervision by Public Health Officer in Dadaab.
  • He/she will work closely with the Snr Public Health Officer, UNHCR Branch Office, Nairobi and Health & Nutrition Coordinator based in

    Kakuma in order to ensure harmonised approach to programming issues.

    Location: The consultant will be stationed in the UNHCR Dadaab (75%) of the time and travel on mission to Kakuma (25%) periodically.

    Application procedures:

    Interested candidates are requested to submit a letter of application for the position, and attach their curriculum vitae that includes the applicant’s telephone number and the telephone numbers of at least two referees who have supervised the applicant’s professional work.

    They should also attach or mail examples of operational research and M&E reports they have participated in preparing or prepared, indicating their specific contribution to the product.

    Applications may be submitted electronically to Kenna [at] unhcr.org or

    The Human Resources Officer,
    UNHCR Branch Office,
    P. O. Box 43801-00100

    Short listed candidates will be invited for a written and oral interview.

    Qualified female candidates are encouraged to apply

    To view more UNHCR job opportunities, full job description and job applications see: UNHCR Jobs

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