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Job Title: Devices Manager

Location: Telkom Plaza, Nairobi

Department: Marketing and Strategy

Reports to: Products & Services Marketing Manager

Subordinates: none

Role description

Devices Product Development Managers role cuts across a number of product functions; the role must effectively manage cross functional teams, across multiple products, and deliver high quality experiences regardless of device limitations, balancing the needs of cross-platform consistency with innovating in the telecommunications ecosystem.

Key Responsibilities

1.1. Acquisition targets and Revenue Growth

  • Manage the design and development process on both strategic and detailed levels
  • Work with both design, product and platform teams
  • Take requirements from global teams and create actionable tasks
  • Define and maintain pricing and business models for the product line.
  • Develop and implement high impact and differentiated product positioning and messaging

    1.2. Innovation & Solution deployment

  • Plans and deploys various stand alone and combined Device Solutions
  • Build product loyalty amongst customers
  • Plan and manage the Devices product lifecycle phase in/out mobile devices and scratch cards
  • Ensure device testing is carried out. Manage the process efficiently
  • Ensure the execution of device specific sales promotions and coordinate full support from the sales department

    1.3. Financial Management & Reporting

  • Ensure internal collaboration, team work development and implementation of key Management routines within the team
  • Ensuring appropriate feedback is given to enhance business understanding
  • Accurate and timely reporting on budget expenditure on a monthly basis
  • Participate in regular review of data revenue through the WAP and WEB
  • Manage the budget assigned to Digital Marketing

    1.4. Strategic Planning

  • Ensuring appropriate feedback is given to enhance business understanding and monitor performance
  • Track the performance of all Devices against established objectives and analysis variances with respect to the associated balanced score cards
  • Drive the positioning, launch strategy, and overall product segmentation and packaging.
  • Coordinate the development of high-impact sales tools such as white papers, presentations, product demos, etc.
  • Develop key sales and channel training materials covering industry trends, product value proposition, and competitive position.

    1.5. Relationship Management

  • Build high-level relationships with Device suppliers and sales and marketing in order to increase Orange market share
  • Coordinate regular market research (focus groups) on device customer satisfaction and analyze results
  • Conduct regular feedback sessions with external (distributors, dealers and retailers) and internal parties (sales, logistics and customer care) to measure the Orange device relevance in the market

    Education Background & Experience:

  • Bachelors Degree or an advanced Diploma in a Business related field
  • 4 to 6 years hands on experience in devices management and
  • Excellent knowledge of device deployment & product management with specific focus on telecommunications devices.

    Professional Knowledge:

  • significant skills in project management and co-ordination.
  • Experience in evaluating and implementing new technologies.
  • Business knowledge particularly cash flows & financial justifications.
  • Experience in vendor management, vendor selection and negotiation. (e.g. MS Office…)

    Professional Skills:

  • strong individual and leadership skills
  • He/She will also possess qualities and characteristic of a person interested in management potential.
  • He/She must have the ability to understand in depth Industry / solution and services requirements and think holistically and yet focus on specific areas as necessary
  • Excellent Negotiation and Presentation skills
  • Excellent interpersonal and communication skills (Both oral and written).
  • Customer Oriented
  • High personal standard. Confident, self-assured, personable and presentable.
  • Strong interpersonal and people skills
  • Innovative and creative
  • Highly organized, conscientious and detail oriented.

    Professional Tools Used

  • Laptop
  • Handset

    Work conditions

  • Shifts work: No
  • Night Shift: No
  • Work During Weekend: No
  • Work "On-Call": No

    Visit our career pages at, create an account and upload your CV.

    An applicant must upload a PDF or Ms Word copy of his / her CV to be considered.

    For more information and application, see: Telkom Kenya Jobs – Orange Jobs in Kenya – Job Vacancies at Orange Telkom Kenya

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