9mobileb Manager, PS & CS VAS Jobs in Nigeria

9mobileb Manager, PS & CS VAS Jobs in Nigeria

Job Summary

Manage the operation and maintenance of Circuit Switching (CS) VAS systems and provide high level support functions on CS VAS equipment.

Principal Functions

  • Assist the Head, Core and VAS Operations in communicating the unit's direction and objectives to all staff.
  • Keep abreast of global and local best practice as it relates to the team/ function's activities.
  • Assist in continuously reviewing the unit's activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.
  • Assist in identifying required resources, personnel and funding to achieve the unit/ function's strategy.
  • Establish and manage service levels with key internal and external stakeholders.

  • Lead the CS VAS Operations team to ensure the optimal performance, operation and maintenance of EMTS's circuit switching systems and VAS nodes.
  • Liaise with vendors to commission, integrate and perform system acceptance testing (SAT) for VAS elements on EMTS's network.
  • Troubleshoot circuit switching VAS network nodes such as Voicemail, USSD, IVR, ring back tone, etc, as required to prevent, isolate and resolve network faults.
  • Ensure adherence to a proactive maintenance cycle on all VAS circuit switching systems
  • Ensure the timely resolutions of faults in CS VAS systems and monitor system repair, service and upgrades.
  • Refine operating processes, systems and platforms to facilitate continuous improvement and ensure network operations meet operational delivery requirements.
  • Review recommendations of the internal audit function relating to CS VAS system policies, standards, guidelines and operations and take action as required.
  • Manage inter-functional relations to ensure synergy across the various departmental functions.
  • Provide leadership and guidance to team members
    and manage subordinate's performance towards the achievement of overall team objectives.
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Core and VAS Operations.
  • Perform any other duties as assigned by the Head, Core and VAS Operations.

    Educational Qualification and Experience

  • First Degree or equivalent in Electrical Engineering
  • Six (6) to Eight (8) years work experience with at least three (3) years in a supervisory role

    Experience, Skills & Competencies

  • Network Availability and Capacity Management
  • Control NetworkTechnologies
  • IP Technologies/

  • Teaming
  • Delegation/Supervisory
  • Problem Solving

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Team work
  • Customer Focus

    How to Apply

    For more information and job application details, see; 9mobileb Manager, PS & CS VAS Jobs in Nigeria

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