9mobile (Formerly Etisalat Nigeria) Manager, Wholesale & Carrier Relation Jobs in Nigeria

9mobile (Formerly Etisalat Nigeria) Manager, Wholesale & Carrier Relation Jobs in Nigeria

Job Summary

  • Builds and manages relationship with wholesale and interconnect partners and ensure accurate capturing of Call Detail Records (CDR) and settlement of interconnect bills.

    Principal Functions

  • Liaise with IT division to monitor the performance and operation of the interconnect billing systems to ensure constant system availability

  • Perform routine and ad-hoc maintenance activities, e.g. regular data backup and archiving, month-end and year-end procedures, etc.

  • Monitor the interconnect database

  • Ensure the administration of user security/access on interconnect billing systems and database.

  • Initiate and supervise processing of interconnect Call Detail Records (CDRs) and ensure smooth running of the call rate process:

  • Ensure enlistment of Wholesale carrier partners

  • Drive revenue growth from Wholesale Carrier partners

  • Ensure collection of revenue/ payment of debts for partners (wholesale and interconnect)

  • Ensure timely exchange of CDRs with interconnect partners

  • Ensure proper backup of the database
    Investigate and resolve complaints/requests relating to roaming and interconnect billing.

  • Ensure interconnect bills are prepared on a timely basis.

  • Liaise with IT division to implement approved, new interconnect billing/ tariff plans on the interconnect billing system, new interconnect billing applications and upgrade of existing systems

  • Configure approved call rates on the interconnect billing system

  • Participate in the evaluation of tenders for interconnect billing applications and infrastructure.

  • Prepare periodic interconnect reports and ensure availability of up-to-date systems documentation.

  • Plan and manage the human and material resources of the team/ function to optimise performance, morale and enhance productivity.

  • Manage inter-functional relations to ensure synergy across the
    various departmental functions.

  • Provide leadership and guidance to team members and manage subordinate's performance towards the achievement of overall team objectives.

  • Prepare agreed periodic activity and performance reports for the attention of the Head, Strategy & Business Development.

  • Perform other duties assigned by the Director, Enterprise Segments

    Educational Requirements

  • First degree in a relevant discipline from a recognized university.

  • Professional qualification and previous experience in a similar role is an added advantage

  • Six (6) to Eight (8) years work experience, with at least three (3) years in a supervisory role

    How to Apply

    For more information and job application details, see; 9mobile (Formerly Etisalat Nigeria) Manager, Wholesale & Carrier Relation Jobs in Nigeria

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