7Eleven Consultancy Services Customer Care / Purchasing Officer Jobs in Nigeria
7Eleven Consultancy Services Customer Care / Purchasing Officer Jobs in Nigeria
ResponsibilitiesManage customers’ enquiries on orders, deliveries and products
Provide delightful customer experience through email, phone, messaging and social media touch-points
Monitor and follow up on customers’ feedback, requests, claims and delivery requirements
Process daily customer orders by ensuring that sufficient stocks are in store and purchasing regularly from designated suppliers
Liaise with customers and suppliers on out-of-stock arrangements, returns and exchanges of defects or damaged products
Manage and update online store inventory
Monitor the daily delivery status of the delivery teams, for customer service interventions, when necessary
Coordinate the operations team in the daily warehouse activities, i.e. picking, checking and packing of items, when necessary
Assist in product listing, orders' fulfilment and shipping arrangement on company's e-commerce platforms.
Any other administrative work as assigned by the Operation Manager / General Manager.
Requirements
Candidates should possess relevant qualifications with 2 - 4 years relevant work experience.
How to Apply
Interested and qualified candidates should send their CV to: 7elevenconsult@gmail.com using the Job Title as the subject of the email.
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