54gene Product Manager - Diagnostics Operations Jobs in Nigeria

54gene Product Manager - Diagnostics Operations Jobs in Nigeria

Job Description

  • The Product Manager - Diagnostics Operations, you will operate as the right-hand person to the VP Diagnostics, ensuring smooth coordination and communication within Product Development and with the broader organization.

  • The role will be the interface between the engineering and consulting teams, and other stakeholders, such as Lab Operations, Engineering, Marketing and Sales. From early piloting and wide-scale deployment, the role will oversee the technical execution and business operations of the Diagnostics unit and platform products.

  • The role will work on launching and landing product and technical solutions to ensure sales and implementation teams can effectively provide support to customers.

    Roles and Responsibilities

    Product Operations

  • Lead strategy development for Diagnostics products (In partnership with the marketing teams)

  • Drives and monitor end-to-end products development in respective to the Diagnostics unit, to deliver more value to customers faster and more consistently

  • Design effective launch programs to ensure that new products and feature releases are usable and serviceable before broad-scale deployment.

  • Drive alignment and efficiency around
  • Diagnostics product across all departments during development, launch, and iteration
    Manage product life cycle and ensure consistent process improvements across all departments and on an ongoing basis

  • Conceptualize, develop and Coordinate physical deployment of Diagnostics offerings (Sample collection Lounges) in partnership with operations, logistics and 3rd party partners in order to ensure integrity of the Diagnostics brand

  • Aligning with Engineering teams to properly develop products process flows in order to meet the Diagnostics unit operational needs

  • Work with marketing manager to make sure that stakeholders understand core functionality and new releases

  • Serve revenue teams (sales, marketing, and customer support) by helping them understand the value behind Diagnostics products and features, so they can effectively communicate it to customers

  • Serve end users or external customers through the customer facing teams to ensure we provide information that helps enhance the overall product experience

  • Eliminate friction within the product experimentation process by tracking, sequencing, and implementing all experiments across departments

  • Equipping Go-To-Market teams to support and launch new products through technical enablement (training, documentation, FAQs, etc)

    Market Intelligence

  • Work with marketing teams to generate and provide data that will need to make product decisions, not just the data they ask for.

  • Actively maintaining a view of how the market, competition and technologies are evolving

  • Creating structured product feedback loops, synthesize
    insights from multiple sources and ensure the voice of the customer shared throughout the organization

  • Conduct research on the regulatory landscape in Africa as it relates to the approval of new Diagnostics products. Research findings to include country, regulatory agencies, regulatory requirements, timelines, and expectation.

  • Manage analyses databases and input information, data, and records for the Diagnostics Unit


    Preferred Qualifications

  • Master’s degree in Life Science

  • A previous experience in customer facing role would be a plus

    Knowledge, Skills & Abilities

  • Strong operational background and a track-record of making data-driven decisions

  • Experience in companies that employ modern product management & software development techniques, especially modern customer validation

  • Created and refined processes to get to the right outcomes faster (and enable quick course correction)

  • An ability to execute on and deliver complex projects involving multiple stakeholders

    Skills and Qualifications

  • 5-7 years of experience in a dynamic product management role

  • Proven experience overseeing all elements of the product development lifecycle

  • Highly effective cross-functional team

  • Previous experience delivering finely-tuned product marketing strategies

  • Exceptional writing and editing skills combined with strong presentation and public speaking skills

  • Solid technical background with understanding and/or hands-on experience in operations and technologies

  • Strong problem solving skills and willingness to roll up one’s sleeves to get the job

  • Skilled at working effectively with cross functional teams in a matrix organization

  • Excellent written and verbal communication skills

    How to Apply

    For more information and job application details, see; 54gene Product Manager - Diagnostics Operations Jobs in Nigeria

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