4G Capital Brand Ambassador – KUZA Jobs in Kenya




4G Capital Brand Ambassador – KUZA Jobs in Kenya; As a KUZA Brand Ambassador, you will drive product awareness, customer acquisition, and adoption across your assigned market.

You will build trusted relationships with retailers, educate customers on KUZA’s benefits, and ensure they have the support needed to confidently use the platform.

This is an exciting opportunity for someone who enjoys working in the field, meeting people, building lasting relationships, and seeing the direct impact of their work on local businesses.

What You’ll Be Doing

Grow the KUZA Customer Base

  • Promote KUZA financing solution within your assigned market.

  • Educate retailers, distributors, and prospective customers on product eligibility and financing process.

  • Identify, recruit, and onboard eligible retailers onto the KUZA platform.

  • Ensure accurate completion of customer registration and verification requirements.

    Support Customer Success
  • Train customers on platform usage, loan applications, and repayments.

  • Promote responsible borrowing and product utilisation.

  • Provide ongoing support throughout the financing journey.

  • Act as primary contact for customer enquiries and issue resolution.

    Build Strong Market Relationships
  • Develop and maintain strong relationships with retailers, distributors, and stakeholders.

  • Conduct market activations to increase awareness and engagement.

  • Drive customer acquisition, activation, and retention.

  • Identify opportunities to grow KUZA within your territory.

    Market Intelligence
  • Monitor customer performance and encourage timely loan repayments.

  • Gather customer feedback and competitor insights.

  • Prepare regular market activity and performance reports.

    What We’re Looking For

    Essential
  • Diploma or Bachelor’s Degree in Business Administration, Marketing, Sales, or related field.

  • 2–3 years’ experience in brand ambassadorship, sales,
    marketing, customer acquisition, insurance, or similar role.

  • Experience in customer engagement, relationship management, and field sales.

  • Strong understanding of customer acquisition, product promotion, and onboarding.

  • Good working knowledge of Microsoft Office and mobile‑based digital platforms.

  • Fluency in English and Swahili.

    Desirable
  • Experience working with retailers, distributors, or SMEs.

  • Background in fintech, financial services, FMCG, or insurance.

  • Ability to communicate in local languages spoken within the assigned region.

    You’ll Thrive in This Role If You
  • Enjoy meeting new people and building long‑term relationships.

  • Are confident communicating with diverse customers.

  • Take pride in delivering excellent customer service.

  • Are self‑motivated and enjoy field work.

  • Can identify opportunities and turn conversations into customer relationships.

  • Believe in responsible financial inclusion and empowering small businesses.
    How to apply

    For more information and job application details, see; 4G Capital Brand Ambassador – KUZA Jobs in Kenya

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