Zenith Carex International Limited Customer Care Representative Jobs in Nigeria
Requirements Candidates should possess HND, B.Sc. qualification
Must have a minimum of 2 years working experience
Must have worked as a Customer Service officer or Receptionist in a reputable organisation
Must have excellent Customer Service Experience
Must have Excellent Communication skill
Must have very Good Computer knowledge and be Social media savvy
Must be based around the Job location
Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
Maintain documentation of customer inquiries and responses for future reference.
Direct or route customer calls to appropriate personnel for assistance.
Handle dissatisfied customers politely and professionally.
Track and follow-up on all customer request promptly.
Maintain broad knowledge of all company products, services, and promotions.
Identify and implement new process plans to improve customer support service.
Manage a large volume of customer calls in a friendly and courteous manner.
Provide outstanding and exceptional customer service.
Greet and address customers in a friendly and respectful way.
How to Apply
Interested and qualified candidates should send their CV to:
firstname.lastname@example.org using 'Customer Service Representative Apapa' as the subject of the email.
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