SUVACOR Limited Customer Service Officer Jobs in Tanzania


  • We are looking for a customer service officer with superior communication skills and a great work ethic to join our team.

  • Our customer service officers are at the front-line of delivering our promises to our customers and the first contact point.

  • As the customer service officer, you will work directly with customers to meet their needs, answer their questions ,provide support and prepare customer orders


    • Ensure that the Reception/ Office area is always clean and organized.

    • Stay informed on all company services and products so customer inquiries can be answered correctly and on the spot.

    • Process customer orders of products and services

    • Efficiently making and returning phone calls or emails in a timely manner. Every call/ Email must be returned/ replied within the same day.

    • Handle customer complaints and questions regarding problems with orders and always make an update in the intranet.

    • Make sure orders are delivered to customers on time with an invoice, and a returned signed invoice is filed in the office file.

    • Process customer orders of products and services

    • Ensure that operational activities are executed within allotted budget and timelines following procedure established. E.g. Order receiving procedure, Purchase Invoice receipt procedure, payment making procedure etc.


  • Advanced diploma in business studies, Bachelor's degree in business studies is an added advantage


  • Minimum of two years experience in related field

    How to Apply

  • All Cv’s and Cover letters should be sent to

  • hr@suvacor.com.

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