3D Services Automotive Technician Jobs in Uganda

3D Services Automotive Technician Jobs in Uganda

Summary of Position:

The Customer Support Officer is responsible for ensuring proper installation of GPS tracking devices on all client moving assets & generators. CSOs should also be able to deliver the highest-level of professional service to the Company clients while keeping tracker’s installation and service information strictly confidential.

Duties and Responsibilities:

Technical

• GPS installations of vehicles and assets.

• GPS maintenance and supports.

• Vehicle and Asset inspections/Surveys.

• Field reports.

• Maintains quality service by establishing and enforcing organization standards.

• Identify and submit reports on the causes of common faults on the tracking system.

• Repair of defective tracking units

• Proper de-installation and transfer of tracking units.

• Research & development.

Customer Service

• Coordinate with Helpdesk L1 to acquire driver information for the benefit of updating the driver database.

• Coordinate with Data analysts to geofence client sites.

• Engage client representatives/drivers to receive customer feedback.

• Give clients system awareness & brief trainings.

Sales & Marketing

• Carry out market intelligence.

• Identify & report repeat biz opportunities i.e. new fleet etc.

• Share company brochures while at site.

• Place 3D Services stickers on vehicles upon approvals from client representative.

Other responsibilities

• Log in to spice works and check history of support tickets in preparations of a job.

• To be polite and professional to the client at all times.

• Schedule adherence: on time for installation appointments, meetings & trainings

Education Background

Degree/Diploma in Mechanical Engineering or Electrical Engineering

Diploma in Automotive engineering

Bio Profile

23 – 28Years .Tech Savy personnel with sales oriented mentality.

Years of Experience

1 years of experience

Technology Skills

Engine troubleshooting, Electrical system diagnosis, Research & Development Skills, Proficient computer skills.

Other Requirements/ Skills

• Valid driving Permit.

• Fully stocked toolbox.

• Exceptional communication skills, both written and verbal.

• Great interpersonal skills, with the ability to work within a team environment or individually.
• High level of integrity.

• Problem solving & team work.

• Ability to travel and work on different locations/sites

• Ability to relocate to other regions.

How to Apply

Interested parties send CV and Academic documents to sam@3dservices.co.ug

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