Zando Customer Service Jobs in South Africa
Zando Customer Service Jobs in South AfricaOur Company:
Zando was founded by Rocket Internet AG in 2012 and since then has grown exponentially to become South Africa’s biggest online fashion store with investors such as Rocket Internet AG, Milicom and MTN.
We are looking for an individual with a love for fashion and a customer-centric attitude. This role requires a tech-savvy individual, with great communication skills in order for you to keep up with the evolving e-commerce landscape.
Ideal Profile:Customer-centric attitude
Strong communication skills
Excellent English written skills
Conflict Handling skills
Good time management skills, showing the ability
to manage self and prioritize tasks
Assertiveness in handling customer queries
Ability to handle pressure
Demonstrate commitment to "live" the corporate values, which are: deliver customer satisfaction, lead completely, go the extra mile, be adventurous, open-minded and creative, create a fun and positive team spirit and embrace and drive change
Education and knowledge:
Grade 12 Certificate
Computer Skills - MS Office
Knowledge of e-commerce and online shopping
Understanding of retail is advantageous
6-12 months customer service environment
Call center experience would be advantageous
Written customer contact experience
Your complete application should include your CV, availability and salary expectations.
A valid Green South African ID required.
This position is in line with our company employment equity plan
Please note only shortlisted candidates will be contacted
How to Apply
Interested and qualified candidates should apply online by 27th June 2019
For more information and job application details, see; Zando Customer Service Jobs in South Africa
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