Zando Customer Service Jobs in South Africa

Zando Customer Service Jobs in South Africa

Our Company:

Zando was founded by Rocket Internet AG in 2012 and since then has grown exponentially to become South Africa’s biggest online fashion store with investors such as Rocket Internet AG, Milicom and MTN.

We are looking for an individual with a love for fashion and a customer-centric attitude. This role requires a tech-savvy individual, with great communication skills in order for you to keep up with the evolving e-commerce landscape.


Ideal Profile:

  • Customer-centric attitude
  • Strong communication skills
  • Excellent English written skills
  • Problem-solving ability
  • Conflict Handling skills
  • Good time management skills, showing the ability
  • to manage self and prioritize tasks
    Assertiveness in handling customer queries
    Ability to handle pressure
  • Demonstrate commitment to "live" the corporate values, which are: deliver customer satisfaction, lead completely, go the extra mile, be adventurous, open-minded and creative, create a fun and positive team spirit and embrace and drive change

    Education and knowledge:
  • Grade 12 Certificate
  • Computer Skills - MS Office
  • Knowledge of e-commerce and online shopping
  • Understanding of retail is advantageous

    Experience:
  • 6-12 months customer service environment
  • Call center experience would be advantageous
  • Written customer contact experience
  • Your complete application should include your CV, availability and salary expectations.
  • A valid Green South African ID required.
  • This position is in line with our company employment equity plan
  • Please note only shortlisted candidates will be contacted

    How to Apply
  • Interested and qualified candidates should apply online by 27th June 2019
  • For more information and job application details, see; Zando Customer Service Jobs in South Africa

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