Zamtel HR Human Resource Business Partner Jobs in Zambia

Zamtel HR Human Resource Business Partner Jobs in Zambia


  • To support line management in the execution and development of all HR programs and initiatives, provide expertise on people-related matters and manage the provision HR services to ensure alignment to the stJob

    Job Specification

    Minimum Qualifications

    •Bachelor’s Degree in Human Resource Management or any related field from a recognized university

    Professional Registration

    •Member of the Zambia Institute of Human Resource Management

    Minimum Experience

    •3+ years of experience in human resource management

    Key Skills

    •Demonstrable experience with HR metrics

    •Thorough knowledge of labour legislation

    •Full understanding of all HR functions and best practices

    Purpose of Job (Responsibilities)

    Key Results Areas (Accountabilities)

  • Consult with line management and provide daily HR guidance

  • Analyse trends and metrics and project appropriate actions

  • Resolve complex employee relations issues and address grievances

  • Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.

  • Identify business improvement and optimization opportunities

    Provide HR policy guidance

  • Identify training needs for teams and individuals

    Assist in drafting policies, processes and procedures

  • Partner with Compensation and Benefits and Talent Management and Development sections to address trends, organizational changes, employee services and drive associated programs.

  • Provides the day-to-day performance management guidance to line management and supervisory staff

  • Ensure uniform administration of policies, procedures and practices

  • Ensure trends are identified and solutions recommended to improve the overall health of the organization and monitor the "pulse" of employees to ensure a high level of employee engagement.

  • Ensure consultations with managers and employees on employee relations issues, conduct investigations and make recommendations in response to management and employee concerns
    Participate in the development, design and implementation of retention strategies and programs to ensure the retention of top talent.

  • Ensure to attend and address issues from staff and Union meetings.

  • Ensure key HR initiatives and programs to improve employee performance are implemented within various business units.

  • Deliver HR core policies and processes to business units and recommend policy enhancements that further HR and organizational initiatives.

  • Ensure development plans for all supported business units are done and follow up on training and development actions

  • Ensure all assigned policies, processes and procedures are drafted and submitted as per plan

  • Ensure that Compensation and Benefits and Talent Management and Development initiatives and services are timely implemented or provided.

  • Ensure that all
    Line Managers and Supervisors in the supported business unit’s complete performance plans and reviews on time and undertake regular performance coaching.

    Qualifications and Experience

    Attributes and Skills

  • Bachelor’s Degree in Human Resource Management or any related field from a recognized university

  • 3+ years of experience in human resource management.

  • Excellent people management skills

  • Analytical and goal oriented

  • Demonstrable experience with HR metrics

  • Thorough knowledge of labour legislation

  • Full understanding of all HR functions and best practices.

  • Member of the Zambia Institute of Human
    Resource Management

  • Communication Skills – To enable constant interactions with employees, management, and stakeholders throughout the business, express solutions effectively and submit reports.

  • Detail Oriented - Conscious of details and its impact on customer (internal & external) delivery/ satisfaction

  • Problem Solving -Methodical approach to problem solving; Self-driven and able to work independently

  • Analytical Skills- Capable of gathering and interpreting raw information and data, documenting findings, and drawing appropriate recommendations. Ability to effectively envision, develop, and implement new strategies that address complex business issues in a long-term manner.

  • Customer Focused- Is conscious of customer demands and is patient in understanding needs/ delivering value.

  • Interpersonal Skills- Helpful, calm and professional individual, and demonstrate calmness during times of uncertainty.

  • People Skills- likeable and approachable individual that people should be comfortable to forward concerns to and seeking advice from, working effectively with staff at all levels within the business.

  • MS Office- Is proficient in the use of Ms Word, Ms Excel, and PowerPoint, all necessary for the creation of not only visually but verbally engaging materials, reports, presentations, and proposals for the department and other stakeholders.

    Responsibility

  • The extent to which the job influences revenue generation and cost management

    Experience

  • Relevant post qualification work experience

    Complexity of duties

  • Nature of decisions made

    Supervision received

  • level of required supervision

    Consequences of error

  • the financial impact of committing an error

    Supervision exercised

  • Number of direct reports/subordinates

    Education

  • Formal qualification or certification acquired after undergoing training

    Mental, Physical and Visual Demands

  • the extent to which the job requires the use of mental, physical or visual abilities

    Confidential data

  • The extent to which the job is exposed to confidential information

    Working conditions

  • The extent to which the environment is safe, healthy or hazardous

    How to Apply

    For more information and job application details, see; Zamtel HR Human Resource Business Partner Jobs in Zambia

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