World Vision People & Culture (HR) Manager - Vision Fund Zambia

World Vision People & Culture (HR) Manager - Vision Fund Zambia


Purpose of the Position:

  • To manage & coordinate human resources strategy for VisionFund Zambia including manpower planning, recruitment & selection, orientation, placement, performance management, compensation package, staff development and talent management .

    Key Responsibilities:

    Ensure that HR Strategy is developed & implemented in all areas of the organization and in compliance with VF Zambia & VFI standards:

    • Makes Board presentations of P & C matters.

    • Provides strategic people support and advice on Human Resources issues.

    • Updates the P&C manual on a per need basis, and ensures that all revision and addition to the policies are written in the employee handbook; Informs all concerned staff the changes entered into the employee handbook/P&C manual.

    • Ensures that good insurance covers for staff are in place that will be of benefit to the organization.

    • Reviews and updates P&C policies, procedures and guidelines.

    • As required quarterly present to board P &C matters (or as needed).

    Staffing Plan & Budgets:

    • Contributes and advises on senior management strategic planning, with particular responsibility for HR needs, policies and procedures.

    • Prepares and submits annual budget and plan for the approval of the SMT & Board as necessary.

    • Plans and implements P&C related procurements and services.

    • Responsible for ensuring a conducive and safe work environment for all staff.

    • Respond to and address audit queries and suggestions.

    Recruitment, Selection, Orientation and Placement:

    • Develops letters of appointment, transfer, promotion, and the like; and sends to the concerned staff after approval.

    • Conducts “due diligence” or the “fit and proper” test to assess the job applicant’s background and character.

    • Ensures that VF Zambia maintains a standardized and systematic hiring and recruitment process; develops or updates hiring policies and procedures most appropriate to individual positions.

    • Coordinates all recruitment for VF Zambia: reviews staff requisitions, supervises the hiring and contractual process, and arranges for the new employee’s orientation with the immediate supervisor.

    Compensation & Rewards:

    • Reviews the benefits scheme (compensation, incentives, and other benefits) on a regular basis (2-3 years) and ensures that it is properly administered in accordance with the P&C manual and prevailing local labour laws.

    • If necessary, recommends any exceptions to the CEO and seeks approval from the regional office.

    • Conducts consultations with department heads to determine performance indicators and benchmarks per position.

    • Periodically carries out salaries and benefits surveys for the
    review process in order to develop and maintain a competitive compensation package and incentive schemes for staff.

    Performance Management & Engagement:

    • Develop, implement and monitor staff performance appraisals and ensure that these are done on a regular basis.

    • Reviews and upgrades the performance appraisal tools in collaboration with the regional office, determine effectiveness and applicability.

    • Investigates all disciplinary and grievance cases with the respective staff, provides guidance, and corrective action through counseling, training, or instituting disciplinary procedures.

    • In consultation with the senior management, develops performance indicators and standards in promoting staff to higher posts.

    • Works closely with the SMT and MFI branches to improve branch efficiency & effectiveness.

    Capability & Competency Management:

    • Conducts periodic staff training needs assessments and plans for capacity building- training and staff development.

    • Coordinates and develops the staff development strategy to make sure that the staff continues to achieve professional growth within VF Zambia.

    Employee Relations & Change Agent:

    • Advise staff on the grievance procedures and the WVI/VFI whistleblower policy.

    • Monitor the IIM system to ensure that cases reported are addressed and closed.

    • Coordinate staff training on sexual harassment, safeguarding, personal security and other key training aimed at improving employee experience at the MFI.

    • Coordinates grievance hearing between the staff and the committees.

    • Supports the board and management in cases of suspension and disciplinary action.

    And any other duties that may be assigned from time to time (5%)

  • Visit to the Field operations.

  • And any other duties that may be assigned from time to time.

  • Participate actively in the Africa regional P&C initiatives and mandates.

  • Represent the MFI in professional P&C forums and meetings.

  • On-going on personal professional development.

    Knowledge, Skills and Abilities:

    • Master/Postgraduate Diploma in Human Resources management or related field.

    • Bachelors’ Degree in HR, Social Science, Psychology or related field.

    • Excellent interpersonal counseling & problem- solving skills.

    • Very good knowledge of oral & written English.

    • Very good analytical & reporting skills.

    • Good trainer, facilitator, mentor and coach.

    • Experienced in using various human resource information systems.

    • Good knowledge of WV &VFI Partnership (an added advantage).

    • Proficient in Microsoft office applications.

    • Be a good leader.

    • Familiar with Core business.

    • Model and demonstrate effective Christian leadership and able to lead daily devotions.

    How to Apply

  • For more information and job application details, see; World Vision People & Culture (HR) Manager - Vision Fund Zambia

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