Workforce Group Contact Center Agent Jobs in Nigeria
Workforce Group - Our client, a leading Financial Institution, is currently recruiting suitably qualified candidates for the position below:Workforce Group Contact Center Agent Jobs in Nigeria
He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.Managing large amounts of inbound and outbound calls in a timely manner.
Following call center “scripts” when handling different topics.
Identifying customers’ needs clarify information; research every issue and providing solutions.
Meet personal/team qualitative and quantitative targets.
Seize opportunities to upsell products when they arise.
HND/B.Sc in any discipline.
Must not be more than 27 years old.
Excellent spoken English with impressive interpersonal skills
Must be Fluent in English and one other Language
One or two years' experience working in a related job role.
Must be resident in Lagos.
How to Apply
Interested and qualified candidates should apply online by 28th February, 2019.
For more information and job application details, see; Workforce Group Contact Center Agent Jobs in Nigeria
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