Willers Solutions Technical Support Officer Jobs in Nigeria

Willers Solutions Limited - Our client, a reputable Oil and Gas firm located in Lagos is looking to fill the role of:



Willers Solutions Technical Support Officer Jobs in Nigeria


Responsibilities


  • Working with customers/employees to identify computer problems and advising on the solution
  • Logging and keeping records of customer/employee queries
  • Analyzing call logs so you can spot common trends and underlying problems
  • Updating self-help documents so customers/employees can try to fix problems themselves
  • Must be proficient in speaking French
    Testing and fixing faulty equipment


    Requirements


  • Min of OND or its equivalent in Engineering or any Technical related discipline.
  • Min of 2 years’ experience as a Technical Support Officer
  • Must be Proficient in speaking French.
  • An ability to assess each customer/employee's IT knowledge levels
  • Ability to deal with difficult callers
    Logical thinker
  • Good analytical and problem solving skills
    Up-to-date Technical Skills and knowledge
  • Must have Electronics Background
  • Good interpersonal and customer care skills
  • Good accurate records keeping.


    How to Apply


    Interested and qualified candidate should forward their CV (MS Word format) to: omolara.kazeem@willerssolutions.com Using “ Business Development Manager” as the subject of the mail.Application Closing Date 22nd January, 2019.



    Note: Only qualified candidate with Business Development experience in the Upstream Oil & Gas Sector would be shortlisted.


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