Whyte Cleon Limited Engagement Assistant at a Montessori Preschool and Elementary School - Jobs in Nigeria

Whyte Cleon Limited Engagement Assistant at a Montessori Preschool and Elementary School - Jobs in Nigeria


Whyte Cleon Limited - Our client, a Montessori Preschool and Elementary School equipped with individualised and practical methods that focus on the development of the whole child, seek to engage a highly Professional Individual for the position of:

Job Title: Engagement Assistant

Location: Lagos

Responsibilities

  • Employee Relations and Engagement
  • Recruitment and Talent Planning
  • Learning and Development
  • Performance Management and Reward Systems
  • Payroll Administration
  • Pastoral care - Counselling and Welfare (staff and parents)
  • Customer Relations
  • Admissions
  • School Events Coordination
  • Specials Coordination.

    Secondary Areas of Responsibilities:

  • Health and Safety
  • School Ambassador

  • Recruitment And Talent Planning:]

  • Work with the Engagement Manager to evaluate School’s talent resources to meet current and future demands.
  • Assist in the recruitment and selection process to fill job openings.
  • Prepare new employees for assignments by establishing and conducting orientation, onboarding and training programs.
  • Update job requirements and job descriptions for all current and future positions.
  • Ensure the distribution with acceptance evidence of employee handbook.
  • Regarding redundancy or performance concerns to avoid legal implications.
  • Ensure proper documentation and onboarding of staff
  • Ensure staff are developed in line with the core competencies required for their roles
  • Develop a robust learning and development program to address soft and technical skills gaps.
  • Manage a development, deployment and career management process in line with School’s talent management principles.
  • Work with Head of HR to facilitate junior level soft skill trainings and workshops, delivering content as appropriate.
  • Conduct training evaluations to assess the effectiveness of the training interventions.

    Performance Management and Reward Systems:

  • Work with the Head of HR to carry out the performance appraisal system of employees.
  • Maintain an accurate record of performance management system that monitors performance and addresses under performance.

    Payroll Administration:

  • Monitor the process and maintain records of employees’ punctuality
  • Work with the Engagement Manager to process all terminations and redundancies benefits in line with legal requirement.

    Employee Relations and Engagement:

  • Participate in employee engagement system to encourage and gain employee commitment.
  • Maintain a record of issues and resolutions in the case of employee grievances and
    complaints.
  • Ensure staff comply with policies and procedures and issue relevant disciplinary action to defaulters
  • Monitor the filing and retrieval process of past and current employees’ record.
  • Monitor the record of individual employee progress against the organisation plans and key performance indicators, deploy appropriate actions and initiatives to build an engaged workforce.
  • Ensure the welfare of staff and offer counselling when required
  • Update staff employment records and database.
  • Quality control of staff related matters.
  • Involved in the collation and entry of data relating to areas of staff and parents information.

    Admission Duties:

  • Attend to Admissions enquiries and arrange pay dates
  • Manage the application process for new families including application processing, answering questions, communicating clear expectations and maintaining the admissions database
  • Follow up on enquiries and set up Parents interview.
  • Upload and update Enquiries/Admissions Database
  • Arrange student Admission letter and Parents orientation sessions.
  • Follow Admissions standardised procedures and contribute to the effective development of best practice in terms of operation and delivery
  • Be aware of our key messages and promises, and ensure these are consistently communicated to potential or existing parents;
  • Keep up to date with market intelligence and report on the competitor landscape

    Customer Service Duties:

  • Work tirelessly towards ensuring all customer complaints are resolved.
  • Build and develop strong and positive relations with other heads of department
  • Attend to parent issues and give prompt response, solutions and comfort always.

    School Records, Reports and IT Management:

  • Assist Engagement Manager with creating, disseminating and archiving documentation, forms and templates.
  • Manages and updates institutional policies , strategies and systems as needed in school handbooks.
  • Involved in the collation and entry of data relating to various areas of school activities.

    Requirements

    Educational Qualification:

  • Bachelor's Degree in Human Resources, Industrial Relations, Humanities or other related field of study.

    Relevant Experience:

  • A minimum of 1 year relevant experience in HR or Office Administration.

    Professional Qualification:

  • Professional Certification in NIM, Management or any relevant certification.

    Application Closing Date

    Not Specified.

    How to Apply

    Interested and qualified candidates should:
    Click here to apply online

    Whyte Cleon Limited Engagement Assistant at a Montessori Preschool and Elementary School - Jobs in Nigeria

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