Villa Rosa Kempinski Spa Therapist Jobs in Kenya

Villa Rosa Kempinski Spa Therapist Jobs in Kenya


Villa Rosa Kempinski is a Five Star luxury hotel situated on Chiromo Road, the hotel is just a 5-minute drive to the city centre, and 20 km from Jomo Kenyatta International Airport.The hotel boasts of 200 stylishly-designed and tastefully-decorated rooms and suites spread on 10 floors, 5 themed restaurants, varied conference rooms plus Kempinski The Spa.

The overall scope of Spa Therapist is to ensure clients receive treatments according to the spa`s standard operating procedures and policies.

Responsibilities:

  • Perform spa treatments to a high standard

    The Therapist will ensure that the handover is completed in the guest journey as per the outlined standard, follow up on the treatment experience, expectations and satisfaction, and act on any discrepancies

    Ensure delivery of special, individual and unique services to all guests in the Spa and Fitness Center

    To ensure the highest level of comfort and service, and create a genuine, warm and welcoming environment for our guests

    Be well informed on the retail products and their benefits, confident in dealing with guests’ requests and queries

    Knowledgeable about retail products related to specific menu treatments and able to make recommendations thereafter

    Provide proper documentation to the Spa Manager, to ensure that commissions are generated properly and retail sales are accurately tracked

    Maintain hygiene and cleanliness of treatment rooms

    Manage levels of professional stock and supplies

    Refer and abide by the spas standard operational procedures, policies and form manuals

    Comply with all Kempinski company policies

    Any other duties that may be delegated by the management through the Spa Manager

    Requirements

  • High School or secondary diploma required
  • Massage certificate
  • Beauty therapy certificate
  • Aromatherapy certificate
  • First Aid and CPR certificate (an advantage)
  • Previous experience in a 5 star/luxury hotel is required
  • Knowledge of herbal therapy, body treatments and facials
  • Knowledge in operating Spa machines and equipment
  • One (2) years’ spa therapy experience in an international standard spa
  • Good communication skills
  • Able to work in a fast paced environment and can multitask
  • Ability to remain calm and composed under pressure

    How to Apply

    Interested and qualified candidates should apply online by 13th October, 2019.

    For more information and job application details, see; Villa Rosa Kempinski Spa Therapist Jobs in Kenya

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