U.S. Embassy in Ghana Information Management Specialist (IMS) Jobs

U.S. Embassy in Ghana Information Management Specialist (IMS) Jobs


  • This position is a full-time member of the Information Technology (IT) Section of the Executive Office of USAID/West Africa and reports directly to the Senior IT Advisor. This position has responsibilities associated with design of website and application development, maintenance, database development and systems support for various web and laptop applications for USAID/West Africa and USAID/Ghana.

  • S/he will perform a wide range of activities related to laptop administration and maintenance under the direction of the Systems Manager and Senior IT Advisor. The incumbent is a Computer Management Specialist responsible for design, development, maintenance and administration of USAID/Accra Intranet, USAID/Ghana and West Africa public Internet websites, support all Agency Web applications being used in the Mission, software support and training, as well as provide support for hardware and networking operations for over 300 workstations and over 300 users in Mission offices in Ghana, Cote D’Ivoire, Benin, Togo and Cameroon.

  • The work requires a good working knowledge of google suite tools, videoconferencing systems, Local Area Network (LAN), Wide Area Network (WAN), and computer hardware and software operation and management.

    Qualifications and Evaluations


  • Physical Demands: The work requested does not involve undue physical demands.

  • Post Entry Training: Training in USAID specific applications, procedures and practices. Office management practices as it relates to establishing an appropriate filing system and on-the-job training are required.

    Education Requirements:

  • Education: Bachelor's degree in Computer Science, Information Systems, Computer Engineering or in a related field is required.


  • Applications that do not meet the required minimum qualifications will not be scored. Candidates meeting the required qualifications for the position will be evaluated based on information presented in the application.

  • USAID reserves the right to conduct interviews with the top ranked short-listed candidates. If the interview is conducted, the interview will be one of the determining factors in the final selection.

  • The evaluation and selection criteria of the selected candidate will be based on a review of his/her qualifications, work experience, knowledge, skills and abilities, and level of language required.

  • The applicants who obtain the highest score based on the criteria defined will be interviewed and may also be required to pass a written test (depending on the TEC Chairperson’s decision).

  • The security clearance and medical clearance is required for the top-ranking candidate, after conducting and receiving the positive reference checks. The evaluation & selection criteria of the selected candidate will be based on the following:

    Usaid Is an Equal Opportunity Employer:

  • All qualified candidates will be considered regardless of age, race, color, sex, creed, national origin, lawful political affiliation,
    non-disqualifying handicap, marital status, sexual orientation, affiliation with an employee organization, or other non-merit factor. Management may consider the following when determining successful candidacy: nepotism, conflicts of interest, budget, and residency status.


  • Prior Work Experience: Minimum of five (5) years of professional work experience in information technology operations and management, including two years of web development,
    at a large, complex, multinational company or organization is required.

  • At least (two) 2 years of this experience should involve hardware and network operations and end user support.

    Knowledge Required:

  • Must have an extensive knowledge of Google Workspace (formerly Google Suite); extensive
    knowledge of Google Apps Script; general knowledge of HTML, JavaScript, CSS, PHP; general knowledge of MySQL, SQL Server; Dreamweaver or other similar development environments.

  • Must be experienced with Content Management Systems (Drupal or Microsoft SharePoint preferred). Expertise with Adobe Photoshop is required.

  • A thorough technical knowledge of laptop operations, production processing procedures, and network and LAN architecture and system design methodologies and procedures is required.

  • Must demonstrate knowledge of standard business practices, project leadership and management principles.

  • Knowledge of Microsoft windows10/2012 Server and higher is required. Experience with developing dynamic database driven web applications is required.

  • Should be knowledgeable of web standards and general understanding of the components of a content management system.

    Skills and Abilities:

  • Must have excellent analytical ability to analyze various factors and conditions in computer programming design and coding. Must have proven competence in developing web-based solutions using a combination of HTML, CSS, XML, JavaScript and server-side technologies.

  • Must have an ability to analyze various factors and conditions in hardware and software to be tested, inter-system relationships and communications to determine appropriate steps for installing laptop hardware/software; to determine the cause of an operational problem and implement timely solutions or recommend solutions; and to understand mission priorities and needs of key managers.

  • Well-developed oral, written and excellent interpersonal teamwork and customer service skills including the ability to document procedures is required.

  • Language Proficiency: Fluency in English is required. Language proficiency may be tested.

    How to Apply

  • For more information and job application details, see; U.S. Embassy in Ghana Information Management Specialist (IMS) Jobs

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