United Nations - World Food Programme - Programme Assistant Jobs in Kenya

United Nations - World Food Programme - Programme Assistant Jobs in Kenya

  • The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.

  • These jobs are found in Country Offices (COs).

  • Job holders may either provide administrative support to team(s) with the reporting line to the relevant supervisor, or the designate.

  • Perform administrative support functions in data entry, front offices and report to the Business Support Associate, or In cases where these positions support a specific business stream or programme area, the reporting line may be to the relevant Head of Unit.

  • At this level, work is carried out under minimal supervision.

  • Job holders are expected to produce organised and accurate work, undertaking specific business support activities.

  • They may offer guidance on standard practices to more junior staff in their area of work.

    Job Purpose

  • To deliver standard business support to functions in various programme areas at WFP Kenya which include: Food Distribution, Cash-Based Transfers (CBT), Emergencies Preparedness and Response, Gender and Protection, Livelihoods, monitoring, Statistics (data management), Communication, Coordination and reporting, Resilience and Food Systems, Market Access, Safety Nets & Social Protection, School-Meals & Nutrition, Country Capacity Strengthening and Vulnerability Analysis and Mapping (VAM).

    Key Accountabilities (not all-inclusive)

  • Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.

  • Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.

  • Gather information with clear direction to support the drafting of documents and preparing reports by other staff.

  • Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.

  • Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.

  • Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.

  • Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.

  • Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.

  • Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.

    Standard Minimum Qualifications

  • Education Completion of secondary school education. Additional training in statistics, social services, education, logistic, nutrition, agriculture, business administration or other related field.

  • Experience Four or more years of progressively responsible work experience in one or more of the following: monitoring, supply chain, statistics, communication, programme work, coordination and reporting, project implementation, business administration or other related field.

    Knowledge and Skills

  • Strong experience in data entry, basic data analytics and report writing is desirable.

  • Proficient in the use of office equipment and computer software packages, such as Microsoft Word.

  • Experience working with spreadsheet and huge data sets.

  • Ability to identify data discrepancies and rectify problems requiring attention.

  • Strong experience in data entry, basic data analytics and report writing

  • Excellent engagement and coordination
    skills in a multi sectoral field-based operation.

  • Experience in community engagement and preferably interview techniques using CATI (Computer Assisted Telephone Interviews) or other methods, is an added advantage.

  • Uses tact and courtesy to give and receive information to a wide range of individuals.

  • Language Fluency (level C) in English language.

    4Ps Core Organisational Capabilities


  • Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.

  • Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.

  • Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.

  • Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.


  • Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.

  • Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.

  • Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.

  • Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.


  • Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.

  • Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.

  • Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.

  • Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.


  • Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.

  • Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.

  • Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.

  • Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

    Other Specific Job Requirements

  • Strong experience in data entry, basic data analytics and report writing

  • Ability to work independently with minimum supervision

  • Passionate to learn and adapt new skills and technologies

  • Ability to offer guidance or basic on-the-job training to more junior staff.

    How to Apply

  • For more information and job application details, see; United Nations - World Food Programme - Programme Assistant Jobs in Kenya

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