United Nations Senior Human Resources Assistant Jobs in Kenya

United Nations Senior Human Resources Assistant Jobs in Kenya

Org. Setting and Reporting

  • The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the Director-General of UNON is the representative of the Secretary-General in Kenya. UNON supports programme implementation of the United Nations Environment Programme (UNEP),the United Nations Human Settlements Programme (UN-Habitat) and the Resident Coordination System (RCS) globally, as well as other UN offices in Kenya, by providing administrative, security, conference and information services (www.unon.org).The advertised post is located in the United Nations Office at Nairobi (UNON), Human Resources and Management Service (HRMS), in the Operations Support Desk team. Under the general supervision of the Chief, Staff Payment and Benefits Section (SPnB), the incumbent will perform the following duties:


    Provides Umoja technical support:

  • Reviews and processes requests from Staff Pay and Benefits Section (SPnB) and clients and provides guidance and technical support pertaining to conditions of service and Umoja related technical issues;

  • Reviews and processes requests for entitlements and exceptions to the Staff Rules and Regulations concerning travel entitlements, currency of payment of emoluments and rental subsidy;

  • Monitors issues on conditions of service of staff and advises the SPnB HR Partners of any developments.

    Operational Support Desk (OSD) services;

  • Troubleshoots complex Umoja cases and takes corrective action;

  • Identifies Umoja related training needs of SPnB HR Partners, develops training materials and delivers the related trainings;

  • Undertakes HR complex related projects and data clean-up exercises i.e. dependency review exercises, continuing appointments and random checks on other entitlements, as and when required;

  • Regularly undertakes monitoring role in Umoja i.e. personnel actions processed, rental subsidy monitoring;

  • Tests HR related Umoja solutions in conjunction with the OHR Umoja Team before a solution is rolled out in production;

  • Reviews and processes retroactive actions, and liaise with Payroll colleagues on any payments /deductions, as required;

  • Time management and monitoring for UNON, UNEP, UN-Habitat, RCS and IFAD i.e. reviews and records retro-actively absences, reviews and takes corrective actions of absence quotas;

  • Reviews all HR related job aids and release notes and provides support to SPnB HR Partners on new instructions and changes in the system;

  • Liaises between OHR and SPnB on Umoja technical issues, complex cases and policy clarification.


  • Undertakes research on a range of HR related issues and prepares notes/reports;

  • Conducts research on precedents, policy rulings and procedures and advises SPNB HR Partners and staff members accordingly;

  • Generates and analyzes statistical reports on HR related issues;

  • Assists in the preparation of information circulars for HR related issues;

  • Provides general office support services; processes, drafts, edits, proofreads and finalizes for signature/approval, a variety of correspondence and other communications;

  • Prepares written response to queries concerning HR related matters;

  • Trains and provides support to new and lower-level staff in the service;

  • Assists in the completion of the pre-recruitment formalities;

  • Performs other duties as required.


  • Professionalism: Knowledge of human resources policies, procedures and practices and ability to interpret and apply them in an organizational setting. Demonstrates use of
    initiative and makes appropriate linkages in work requirements and anticipates next steps. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

  • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

  • Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.


  • High school diploma or equivalent is required. Certification in HR and Umoja training is required.

  • Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Successful passing of the Administrative Support Assessment Test (ASAT) in English at the United Nations Headquarters (UNHQ), Economic Commission for Africa (ECA), Economic and Social Commission for Eastern Asia (ESCWA), United Nations Office at Geneva.

    Work Experience

  • A minimum of 10 years of progressively responsible experience in human resources management, personnel administrative services or related area is required.

  • A minimum of 6 years experience in a busy HR staff administration environment in an International Organization is required.

  • Experience in processing and trouble shooting personnel transactions in ERP/SAP (Systems Applications and Products) is required.

  • Experience in handling complicated staff entitlement cases and application of Staff Rules in an International Organization is desirable.


  • English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required.

  • NOTE: "fluency equals a rating of "fluent" in all four areas (read, write, speak, understand) and " Knowledge of" equals a rating of " confident" in two of the four areas.

    How to Apply

  • For more information and job application details, see; United Nations Senior Human Resources Assistant Jobs in Kenya

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