Unified Payment Services Customer and Technical Service Representative Jobs in Nigeria

Unified Payment Services Customer and Technical Service Representative Jobs in Nigeria

We’re now recruiting Customer and Technical Service Call Center Representatives who can give the best experience possible to our customer base.

Unified Payments will train you thoroughly and help your through your first calls so that you will feel fully comfortable talking with our customers.

Responsibilities include:

  • You’ll be our first point of contact for customers, responding to a range of customer issues including, but not limited to: account activation inquiries, technical issues, and queries about the full range of products and services Unified Payments offers.
  • You will help our customers by answering their questions and resolving their problems.
  • You may also conduct research for our customers and respond via phone, email, or fax, but with each call you will be assisting our customers with their individual needs.

    What we expect from you:

  • We’re looking for people experienced in working within a customer service, call center, or sales environment, who have a confident, friendly telephone manner and are motivated by resolving customer inquiries.
  • You are committed to customer satisfaction
  • Ability to provide excellent customer service in a fast paced environment
  • Ensures commitments to customer are met
  • Excellent verbal communication skills, is professional and courteous.
  • Ability to multi-task and deal with clients with varying technical aptitude
  • Stays focused
    under pressure
  • Meets attendance/punctuality expectations
  • Bankcard processing and merchant services experience is a plus

    Candidate Requirements:
  • High School education or equivalent, and one to three years of relevant experience, preferably contact center or customer service experience.
  • Efficient computer skills are necessary.

    How to Apply
  • Interested and qualified candidates should apply online by 14th August 2019
  • For more information and job application details, see; Unified Payment Services Customer and Technical Service Representative Jobs in Nigeria

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