UNICEF Workload Study for Child and Family Welfare Services Jobs in Zambia

UNICEF Workload Study for Child and Family Welfare Services Jobs in Zambia


  • UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

  • Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

  • And we never give up.

    For every child, provision of child and family welfare services in Zambia

  • The UNICEF Programme of Cooperation with the Government of the Republic of Zambia (GRZ) is designed to address and mitigate the threat of poverty the country’s children face, while responding to the needs with interventions addressing the multiple causative factors.

    How can you make a difference?

  • The main objectives of this consultancy is to undertake a comprehensive workload study targeting 15 district social welfare offices (DSWOs) to determine the optimal workload for DSWOs which will inform planning for future workforce needs for the Department of Social Welfare. This study will complement the 2014 Human Resource Assessment and Gap Analysis of the Social Welfare Workforce in Zambia.

  • Note: For the purpose of this workload study, child and family welfare services include (1) family preservation services; (2) child-family reintegration services; (3) alternative care services (kinship care, foster care and institutional care as a last resort or for short term emergency placements); (4) permanent care programmes such as adoption; and (5) justice services for children – including children in conflict with the law as well as protection of child victims and
    witnesses.

    To qualify as an advocate for every child you will have…

    The consultant must possess the following:

  • Master’s degree from a recognized academic institution in Human Resources, Organizational Behaviour and/or Development, Training and Development or A related field;

  • Certified Human Resource practitioner registered with a recognised professional regulatory body in Zambia;

  • Minimum five years’ experience in conducting workload and workforce analysis (conceptually and with hands-on) as well as experience in Human Resources planning and competency development;

  • Proven experience of working in child protection and case management will be an added advantage

  • Proven experience in working with Government institutions in executing similar assignments;

  • Proven excellent analytical, research, writing and communication skills; and

  • Ability to work independently with a high standard of professionalism.

  • Languages: Fluency in written and spoken English is required.

    For every Child, you demonstrate…

  • UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

    How to Apply

  • For more information and job application details, see; UNICEF Workload Study for Child and Family Welfare Services Jobs in Zambia


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