UNHCR Registr & Identity Management Officer Jobs in Ethiopia

UNHCR Registr & Identity Management Officer Jobs in Ethiopia

Organizational Setting and Work Relationships

  • The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern (POC), thereby enabling actions to protect and to empower them. The Strategy invests in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making.

  • The Registration and Identity Management Officer (RIMO) will function under the direct supervision of a Senior Registration or Protection staff in the Section, Bureau or Country Operation. The incumbent supports the management of UNHCR¿s registration or enrolment-related activities in the region/ country. S/he may receive functional guidance from the Global Data Service, Headquarters.

  • The RIMO coordinates closely with registration operations, Bureau and advises on identity management of POCs, and will support, monitor and advise on registration or enrolment-related activities, whether conducted by UNHCR, partners or Governments. S/he is responsible for ensuring that registration/enrolment activities in the region/ country follow global registration and identity management practices, policies, standards and guidance and will also advocate for the strengthening of human resource capacity building in the areas of registration, identity management and digital identity.

  • The incumbent will also support digital identity activities (standard setting, pilots, projects or programmes) with the aim of increasing the trust in the identity credentials of POCs to increase access to humanitarian assistance, protection, solutions and public and private sector services (including connectivity and financial services) while ensuring the appropriate protection of their privacy and personal data.

  • The RIMO is a key custodian of UNHCR¿s refugee registration, identity management and assistance delivery systems, which include global, regional and country applications (as relevant and applicable), biometric systems and offline solutions. S/he supports field operations with alignment of registration and case management standard operating procedures to global refugee registration and identity system applications and guidance and digital identity technical standards.

  • The RIMO promotes the implementation and interoperability between UNHCR¿s digital registration and identification systems and third parties¿ digital identification systems, including those of governments, partner humanitarian organisations and privates sector systems, as appropriate.

  • All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.


  • Design, implement and monitor a registration /enrolment, identity management and digital identity strategies for populations of concern in compliance with global and regional protection and inclusion objectives and priorities, ensuring that registration standards are met and appropriate methodologies and technologies are implemented.

  • Provide technical support to staff on planned registration, identity management and digital identity activities.

  • Respond to field requests for technical support and capacity building in emergency and ongoing displacement situations, including development of registration, identity management and digital identity strategies, logistical planning, budgeting and resource management.

  • Develop and disseminate operational guidance, instructions and capacity-development initiatives, in accordance with policy and guidance disseminated by the Data Service in Headquarters.

  • Provide post-deployment support and maintenance of the UNHCR refugee systems applications as required.

  • Assist the country team to establish and strengthen internal capacity and/or that of government counterparts to manage registration and maintain population data.

  • Liaise with Digital Identity and Registration Section of the Global Data Service as necessary to facilitate registration, identity management and digital identity activities in the region/ country.

  • Advocate with and support government authorities to establish and strengthen fair and efficient
    registration and digital identification procedures and systems and that POCs¿ identity documents or credentials are recognised for the purposes of accessing humanitarian, public and private sector services

  • Establish linkages with key partners to implement appropriate case and data management approaches for efficient, accountable and standardized targeting and delivery of assistance and other programming and protection needs.

  • Support the operationalization and negotiation with government and UN partners related to interoperability of external systems with UNHCR refugee registration and identity management systems.

  • Support the collection of reliable data and the availability of effective analysis relating to POCs¿ registration, identity management and digital identification at global, regional and country levels (as appropriate) including for the purposes of strategy development and monitoring and evaluation.

  • Monitor, document and report on registration activities at the regional/ country level, and report on the impact of support interventions to the management of operations.

    For positions in country operations only:

  • Promote the prioritisation of registration, identity management and digital identity in operations across the country during the Annual Programme Review and emergency response.

  • Perform other related duties as required.

    Minimum Qualifications

  • Years of Experience / Degree Level

  • For P3 - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

    Field(s) of Education

  • Law;

  • Development

  • Social Sciences;

  • Information Technology, with focus on Database development, data management and analysis;

  • Demography;

  • Geography;

  • Political Science;

  • Business Administration;

  • Humanities;

  • Statistics; or other relevant field.

  • (Field(s) of Education marked with an asterisk* are essential)

    Certificates and/or Licenses

  • Certification Programme ¿ International Protection (CP-IP)

  • HCR protection Learning Programme

  • Training on Emergency Registration

  • Operations Data Management Learning Program

  • (Certificates and Licenses marked with an asterisk* are essential)

    Relevant Job Experience

  • Strong understanding of the principles and concepts of international protection and UNHCR, including Guidance on Registration and Identity Management and the Policy and Guidance on the Protection of Personal Data of Persons of Concern.

  • Strong team-building, managerial, planning, coordination and representation skills. Experience in process re-engineering (process redesign, process transformation, or change management).

  • Experience working with partners, including host and donor Governments, humanitarian and development partners.


  • Technical expertise in registration, identity or biometric management systems. Experience with UNHCR¿s PRIMES applications.

  • Familiarity with planning, programming, strategic planning, project development, budgeting and resource mobilization.

  • Demonstrated understanding of digital identity standards and of civil registration, population registers and other national identity management systems.

  • Demonstrated knowledge of UNHCR and interagency policies, standards, programmes and operations.

    Functional Skills

  • PR- Civil Registration;

  • PR-Individual Case Management;

  • PR-Protection related guidelines, standards and indicators;

  • DM-Data collection methodologies;

  • DM-Data Management;

  • (Functional Skills marked with an asterisk* are essential)

    Language Requirements

  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

    How to Apply

  • For more information and job application details, see; UNHCR Registr & Identity Management Officer Jobs in Ethiopia

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