UN World Food Programme Human Resources Assistant Jobs in Ethiopia

UN World Food Programme Human Resources Assistant Jobs in Ethiopia

About WFP

  • Assisting 91.4 million people in around 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. On any given day, WFP has 5,000 trucks, 20 ships and 92 planes on the move, delivering food and other assistance to those in most need.

  • WFP Ethiopia is working with the government and other humanitarian partners to strengthen the resilience of Ethiopia’s most vulnerable population and to chart a more prosperous and sustainable future for the next generation. The Country Office also supports programmes that use food assistance to empower women, transform areas affected by climate change and keep children in school.

    Organizational Context

  • The position is based in Jijiga Area Office. The job holder will be responsible for the accountabilities outlined hereunder. The job holder is expected to take responsibility for the completion of a full range of HR activities requiring some interpretation of standard guidelines and practices. The job holder is able to recommend a course of action within their area of expertise and may provide guidance to other staff. The job holders report to an HR Officer or the designate.

    Job Purpose

  • To perform a range of HR tasks to support accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services.

    Key Accountabilities

  • Provide assistance on general HR queries and follow up actions, to ensure consistent and high quality HR services are delivered to clients.

  • Provide guidance and on-the-job training to other staff, to support their development and increased knowledge of HR systems and procedures required to perform their duties.

  • Extract and compile HR data on staff recruitment and selection, contractual conditions, entitlements, performance and training requirements, to support analysis and reporting needs.

  • Provide administrative support in various HR activities in the areas of work allocated by the professional officer including on boarding of new staff members in compliance with relevant processes and procedures.

  • Maintain confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.

  • Draft various HR documentation required for the specific area of work (e.g. employment contracts, transfer letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines.

  • Use HR management systems for entering and updating a variety of HR data including assistance in monitoring various deadlines (e.g. contract expiration, PACE, etc), ensuring compliance with the established deadlines and accuracy of HR data.

  • Support staff deployment and related administrative actions including preparation of basic reports, to facilitate efficient HR service enabling WFP to respond quickly to a crisis.

  • Perform other duties as required.

    Other Specific Job Requirements

    Benefit and Entitlement:

  • Process contract extensions & entitlements taking actions both on contractual documentation & information systems.

  • Provide advice to staff and managers on entitlements & benefits applicable to employees under different contractual status. Participate in the development and implementation of related information tools for staff.

  • Proactive coordination responsibility in timely and accurate time management records, including guidance to timekeepers and advice on leave entitlements to employees.

  • Verify benefit and other human resources-related claims for accuracy and conformance with rules and regulations; liaise with the HR unit in Addis Ababa for related actions.

    Talent Acquisition:

  • Handle recruitments for positions across the Somali Region establishing close coordination with recruiting managers.

  • Responsible for contracts’ management & administration, including preparation of contracts, processing ERP system actions (like: WINGS), monitoring contract NTEs and liaising with managers for inputs.

  • Contribute to reviewing recruitment procedures and business processes.

  • Active involvement and contribution in the identification and implementation of local, regional corporate initiatives to strengthen sourcing of talent.

  • Provide briefing and guidance to new employees and take an active role in the review of the on-boarding activities.

    Standard Minimum Qualifications

  • Education: Bachelor’s degree in Human Resources Management, Business Administration or another relevant field.

  • Experience: Five or more years of progressively responsible support work experience in general administrative work, including
    at least two years in human resources or other related field.

    Knowledge & Skills:

    • Knowledge of general HR administrative work practices and methods, gained through relevant technical training and experience.

    • Good communication skills and basic understanding of HR principles and their application in order to respond to and resolve general HR queries.

    • Ability to develop and maintain relationships with a wide range of individuals in order to provide a high quality support service.

    • Ability to collate and compile relevant data from a variety of sources in order to produce periodic reports for supervisor(s).

    • Ability to monitor and record personnel files and documentation in an organised manner and in line with compliance standards.

  • Language: Fluency in both oral and written communication in English and Somali language. Knowledge of other local languages is an added advantage.

    Desired Experiences for Entry Into the Role

  • Has managed and implemented HR policy and procedures in line with corporate operating standards.

  • Has conducted specific HR Services activities such as payroll administration, aspects of recruitment and interviews administration.

  • Has provided ad-hoc guidance to less experienced staff members.

  • Has provided briefing to new recruits as part of the onboarding process.

  • Has gained experience working across a range of international organizational contexts and with varying strategic priorities.

    4Ps Core Organisational Capabilities


  • Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.

  • Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.

  • Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.

  • Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.


  • Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.

  • Create an inclusive culture: Facilitates team building activities to build rapport in own unit.

  • Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.

  • Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.


  • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.

  • Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.

  • Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.

  • Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.


  • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.

  • Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.

  • Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.

  • Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

    How to Apply

  • For more information and job application details, see; UN World Food Programme Human Resources Assistant Jobs in Ethiopia

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