UN Information systems officer Jobs in Addis Ababa Ethiopia

UN Information systems officer Jobs in Addis Ababa Ethiopia

Org. Setting and Reporting

  • This position is located in the Enterprise Applications Section, of the Information Management Systems Service (IMSS) of Pension Administration within the United Nations Joint Staff Pension Fund (UNJSPF).

  • The incumbent reports to the Chief of Section.


    Within limits of delegated authority and depending on location, the Information Systems Officer may be responsible for the following duties:

    • Manages projects involving feasibility studies, systems analysis, design, development and implementation of new, moderately complex systems, and/or, participates as a member of a development team with responsibility for major components of the more complex systems.

    • Develops detailed system and other functional specifications and user documentation for major systems.

    • Provides specialized advice to users, analyzing users’ requirements and translating these into new applications; determines application systems integration and linkage issues.

    • Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.

    • Develops and maintains computer programs that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.

    • Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.

    • Develops training materials, operating and user manuals; trains staff in assigned systems.

    • Develops disaster recovery plans and ensures appropriate planning and training of those responsible.

    • Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.

    • Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.

    • Facilitates communications between Pension Administration and its clients for good client relations. Serves as coordinator in the development of Service Level Agreements (SLAs) between the client and Pension Administration, for either specific IT services or general technology support, including any charge back mechanisms.

    • Handles all aspects of contract administration including establishment of service level agreements with vendors and chargeback policy for users.

    • Provides guidance to, and may supervise, new/junior staff, consultants, etc.



  • Knowledge of information technology/information management, particularly in systems analysis, database design and programming.

  • Knowledge of several high-level programming languages and significant exposure to and demonstrated proficiency in all aspects of programming and analysis, including structured/object-oriented design, relational systems, scripting and query languages, document design and management, hardware and software requirements, systems facilities and execution protocols.

  • Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size/complexity.

  • Knowledge of interactive systems; good knowledge of organization’s information infrastructure and IT strategy as it relates to user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems.

  • Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is
    conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

  • Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.


  • Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others;

  • places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

    Planning& Organizing

  • Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.


  • Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field.

  • A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. Certification of either PRINCE2 or PMP is desirable.

    Work Experience

  • A minimum of five years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area is required.

  • A minimum of three years of project management experience is desirable.

  • Experience in ERP systems, business analyst role, production support/help desk role, PL/SQL and/or JAVA is desirable.

  • Experience in an international organization, a pension fund or a financial institution is desirable.


  • English and French are the working languages of the UN Secretariat.

  • For this position, fluency in English is required. Knowledge of another UN official language is an advantage.


  • Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

    Special Notice

    • The United Nations Joint Staff Pension Fund (UNJSPF) is an independent inter-agency body established by the United Nations General Assembly.

  • The applicable human resources procedures are governed by a Memorandum of Understanding (MoU) between the Fund and the UN Secretariat.

  • Any candidate from a member organization of the UNJSPF applying for these posts is considered as an internal candidate provided he/she has been appointed through the appointment and promotion procedures applicable in his/her respective organization.

  • The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff.

  • Female candidates are strongly encouraged to apply for this position.

  • Staff members are subject to the authority of the Secretary-General and to assignment by him or her.

  • In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

    How to Apply

    For more information and job application details, see; UN Information systems officer Jobs in Addis Ababa Ethiopia

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