UN Associate Human Resources Officer Jobs in Uganda

UN Associate Human Resources Officer Jobs in Uganda

Setting and Reporting

  • The Regional Service Center in Entebbe (RSCE) is a shared service centre based in Entebbe, Uganda.

  • We consolidate administrative and support functions previously located in various field missions in a less volatile, more family friendly regional location, with the goal of providing efficient, client-orientated and scalable services while reducing the missions’ footprints to UN field missions across Africa.

  • This position is located at the Benefits and Payroll Section, International Benefits and Payroll Service Line.

  • The Associate Human Resources Officer at this level reports to the Service Line Manager.


  • Manages the determination and implementation of benefits and entitlements of RSCE Clients mission staff covering life and career events from pre-appointment to beyond separation.

  • Accountable for ensuring transparency, accuracy and assuring full compliance with Staff rules and regulations.

  • Accountable for the integrity, transparency and equity of the management of RSCE resources, particularly the contracts, benefits, and entitlements management.

  • Advises clients; mission on Benefits and entitlements, staff rules and regulations, HR guidelines and promotes a collaborative and client-oriented approach, sharing knowledge and best practice.

  • Advise clients mission on matters related to benefits and entitlements, fostering partnerships with them.

    Administration of entitlements

  • Processes all education grant requests, i.e. advances and claims.

  • Provides services in education grant advances and education grant payments for client mission international staff.

  • Administer, certify and approve the processing of Benefits and Entitlements in full compliance with Staff Regulations and Rules and Financial Accountability Framework and has approval authority for non-discretionary decisions under the applicable rules.

  • Determine, verify and approve financial entitlements related to contracts such as appointment, reassignments, and ongoing entitlements.

  • Administers and provides advice on salary and related benefits, travel, and social security entitlements.

  • Streamline payment and entitlement procedures to deliver optimal client service.

  • Make accurate determination of entitlements of personnel transactions.

  • Ensure timely processing and approving payments.

  • Ensure accurate processing or financial entitlements to reduce recoveries, advances and other exceptional payments.

  • Ensure full transparency of the administration of benefits and entitlements.

    Human Resources

  • Identifies areas for improving processes and HR policies and developing the RSCE business requirements to maximize efficiency and simplify procedures.

  • Monitors the work of the Human Resources Assistants in carrying out all human resources administrative transactions including preparation of personnel actions, maintenance of staffing tables and processing of contracts.

  • Make recommendations to improve HR policies and guidelines as related to the Service Lines.

  • Enhance work efficiency through constant evaluation and analysis of HR processes.

  • Recommends, creates and maintains knowledge management for benefits and entitlements.

  • Ensure that Umoja contains accurate and comprehensive and comprehensive coverage of benefits and entitlements.

  • Continuous learning and development for HR staff by keeping abreast with HR best practices.

  • Conduct training courses on Benefits and Entitlements.

  • Supervises the maintenance of the human resources filing system.


  • Identifies and analyzes staff development and career support needs and designs programmes to meet identified needs.

  • Provide input and support to further development of and implementation of the service lines.
  • Provides induction orientation and briefing to new Staff
    members in the service lines.

  • Provides high quality, timely and accurate service to clients mission.

  • Performed other duties as required.



  • Provides advice to staff members and managers, encompassing sub-functional specialties in relation to the activities of their Service Lines such as financial management, human resources planning, staffing aspects of budget for their service lines, policy, recruitment and placement, administration of entitlements, and staff development and career support and in ensuring that high client satisfaction is met and accountabilities are strengthened in line with the terms of reference of the Service Line.


  • Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others

    Client Orientation

  • Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect


  • Advanced university degree (Master’s degree or equivalent) in human resources management, business or public administration, social sciences, education or related field.

  • A first-level university degree in combination with additional experience may be accepted in lieu of the advanced university degree.

  • An additional recognized certificate or diploma in Human Resources Management is desirable.

    Work Experience

  • A minimum of two years of progressively responsible experience in human resources management, administration or related area is required.

  • Experience in the administration of a broad range of benefits and entitlements using an Enterprise Resource Planning System (ERP) is required.

  • Experience working in human resources management within an international organization or non-governmental organization - in a conflict or post-conflict setting is desirable.

  • Experience with human resources systems and management in an international setting is desirable.

  • Experience in a shared service center is desirable.


  • English and French are the working languages of the United Nations Secretariat. For the advertised post, fluency in English, both oral and written, is required; Knowledge of another UN official language is desirable.


  • Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

    Special Notice

  • This position is temporarily available until 30 April 2020.

  • If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.

  • This position is vacant due to the temporary assignment of the regular incumbent to another office/organization.

  • Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

    How to Apply

    For more information and job application details, see; UN Associate Human Resources Officer Jobs in Uganda

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