Travel Consultant Jobs in Nairobi, Kenya
Travel Consultant Jobs in Nairobi, Kenya
Our client, an organisation specialising in travel systems is seeking for a dynamic, self-driven and result-oriented individual to take up the role of Travel Consultant.
Location: EHC/1502/2021
Job Ref: EHC/1502/2021
Job Summary:
The candidate will play a key role in determining clients’ needs and suggesting suitable travel packages, organising travels from beginning to end, including tickets, accommodation and transportation and supplying travellers with pertinent information and useful travel/holiday materials.
The individual will also be responsible for the promotion and booking of various traveling arrangements so as to enhance satisfaction and acquire new clientele.
Duties and Responsibilities:
Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
Organise travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
Collect deposits and balances
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Handle unforeseen problems and complaints and determine eligibility for money returns
Attend conferences to maintain familiarity with tourism trends
Create and update electronic records of
clients
Maintain relationships with key persons
Keep financial statements and documents
Reach the revenue and profit target
Requirements:
Proven working experience as a Travel Consultant
Excellent knowledge of traveling software (computer reservations systems, GDS systems (Galileo/Sabre) and e-travel)
Proficiency in English; knowledge of additional languages is an advantage
Exemplary sales skills and customer-oriented approach
Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
Ability to present, persuade and communicate effectively
Demonstrable ability to handle crises
Degree in Hospitality, Travel, Tourism, Business or relevant field
Candidates with personal travel experience will be preferred
How to Apply:
Interested candidates should email their application letter accompanied with a detailed CV in PDF format clearly indicating their current and expected salary to the following email address:
vchumo@eaglehr.co.ke
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