Telkom Kenya Product Manager Jobs
Telkom Kenya Product Manager JobsRole Purpose To conceptualize and develop the Enterprise product and service offerings through innovation and evolution of current and new products and services to increase the customer experience, acquisition and retention.
To ensure that the products and services are functioning according to the business specifications as well as to plan and execute the implementation roadmap up to market release ready.
Working For Us, We Expect You To:
Ensure product developments are executed within specified timelines and budgets.
Alignment of products and services offering to a positive business case while remaining competitive in the market
Support the achievement of sales targets through effective product development and sales enablement
Develop relevant products offerings to increase the customer experience, acquisition and retention
Ensure the reporting of accurate, relevant and timely information to guide decision making
Execute the product and service roadmap in compliance with the product development governance for the assigned portfolio
Oversee the development of the products and services based on business specifications across the customer life cycle
Develop, test and manage the customer journey for the assigned product and services.
Ensure thorough technical tests and user acceptance test
Develop, monitor and execute products and solutions launches supported by Marketing team
Timely execution and follow through of product development in line with the portfolio strategy and roadmap.
Identify and implement optimization opportunities within the current offerings and inform relevant stakeholders
Prepare and present the relevant product portfolio reporting with analytics for all levels of the business i.e. board, exco, opscom, operational
Update the internal stakeholders on the general trends for the assigned product development specialization
Support sourcing in partner onboarding and contract negotiations
Define and implement the portfolio roadmap for agreements, service partners and enablers for the assigned portfolio
Development and monitoring of the key tools required for products and services offering depending on assigned portfolio to increase customer retention and experience
Ensure a thorough understanding of the Telkom products and services, policies and procedures
Academic background & Professional Knowledge
Relevant Business degree in Business, IT or any related field
Have experience of between 3-6 years mostly in Marketing Management, Customer Lifecycle management, Product Development,
Having worked in a Telco environment is highly desirable
Passionate dedication to your craft and desire to work with people who inspire you on a daily basis
Natural tendency to be positive, creative, and curious
Here Are The Skills We Are Looking For:
Outstanding Presentation skills
Relationship Management & Negotiation Skills
Resourcefulness and attention to detail
Efficient and results oriented
Self-motivated person able to work under minimum supervision.
How to Apply
Application should be sent to
firstname.lastname@example.org for internal applicants and to
email@example.com for external applicants by providing an updated Curriculum Vitae (CV) before 23rd July 2020 including details of your current telephone contacts and names of three referees.
Only shortlisted candidates will be contacted.
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