Telesales Jobs in Kenya
Telesales Jobs in KenyaJob DescriptionTelesales Agent will contribute in generating sales for the company.
Responsible for closing sales deals over the phone and maintaining good customer relationships.
The goal is to help the company grow by bringing in customers and developing business from this alternative channel
Responsibilities for the Telesales
Engage customers with an aim of closing a first-time sale, cross selling and upselling products and services
Process acquired business in an accurate and efficient manner
Achieve set sales targets for self and the team
Go the “extra mile” to meet sales quota and facilitate future sales
Contact potential or existing customers to inform them about a product by explaining features, advantages and disadvantages
Answer questions about products and services or the company to new prospects with the aim of closing on a sale
Report and provide feedback to management on sales and financial trends
Keep records of calls and sales made as well as take note of useful information
Handle grievances to preserve the company’s reputation
Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts
Provide feedback which could support the development of marketing strategies to compete with other individuals or companies
Qualifications of Telesales
Bachelor degree in related field.
At least 2 years Telesales Experience.
Proficient in the use of Microsoft Office suite and packages
Customer Service orientation
Data entry skills
Ability to create rapport to pull sales and leads
Attention to detail
Good Interpersonal relationships
Ability to Multi-task
How to Apply
If qualified, kindly send your CV to email@example.com clearly indicating ‘Telesales’ on the subject .
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