Telesales Agent Jobs in Kenya

Telesales Agent Jobs in Kenya


Job Description

  • We are looking for enthusiastic Telesales Agents in our Mombasa office to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

  • An effective telesales agent must be an excellent communicator and have superior people skills. They must be comfortable presenting products over the phone as well as dealing with complaints and doubts.

    Responsibilities:

  • Contact potential or existing customers to inform them about a product using scripts.

  • Answer questions about products.

  • Ask questions to understand customer requirements and close sales.

  • Enter and update customer information in the database.

  • Take and process orders in an accurate manner.

  • Handle grievances to preserve the company’s reputation.

  • Go the “extra mile” to meet sales quota and facilitate future sales.

  • Keep records of calls and sales and note useful information.

    Requirements:

  • Must be based in Mombasa County.

  • Must posses a degree certificate from a reputable university.

  • Proven experience as telesales representative or other sales/customer service role.

  • Proven track record of successfully meeting sales quota preferably over the phone.

  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.

  • Ability to learn about products and services and describe/explain them to prospects.

  • Excellent knowledge of English.

  • Excellent communication and interpersonal skills.

  • Cool-tempered and able to handle rejection.

  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

    How to Apply

  • For more information and job application details, see; Telesales Agent Jobs in Kenya


    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to African Jobs.