Telephone Operator Jobs in Kenya – Aga Khan Hospital, Kisumu

Telephone Operator Jobs in Kenya – Aga Khan Hospital, Kisumu


Aga Khan Hospital, Kisumu

Locum Opportunity

  • The Aga Khan Hospital, Kisumu is an institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network.

  • The hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa.

  • The Aga Khan Hospital is in an exciting growth phase and has attained acknowledgment of its quality by achieving ISO 9001:2015 certification, ISO 15189:2012 accreditation for laboratory services and is at an advanced stage of attaining Joint Commission International Accreditation.

  • The Aga Khan Hospital, Kisumu has outreach Health Services at Kisii, Kakamega, Kitale, Bungoma, Kericho, Kibuye-Kisumu, West End- Kisumu, Busia, Homa – Bay, Kapsabet, Migori, Bomet and Narok.

  • The hospital is seeking qualified candidates to fill Locum positions for the year 2020 in our 13 outreaches for a duration of either 3 months, 6 months or 1-year dependent on the need of the hospital, suitable candidates needs to possess the ability to organize and prioritize work, analytical with excellent interpersonal, organizational, and computer skills, can work in teams.

  • Candidates should have licensure and registration with relevant practitioners’ boards and updated membership with professional bodies to fill the positions listed below:

    Telephone Operator (Locum)

  • The successful candidate will be responsible for providing efficient and effective communication services within the Medical Centre.

    Key Responsibilities

  • Effectively and efficiently handle all incoming and outgoing calls as per policy.

  • Test lines and speakers for functionality and record the status.

  • Timely respond to emergency calls and ensure correct information for all emergency calls is recorded and communicated
    / escalated to the relevant personnel immediately.

  • Report faulty extensions /equipment as and when required.

  • Maintain records of all calls.

    Qualifications

  • Certificate in Telephone Operations

  • At least one year working experience in a similar position.

  • Excellent communication skills (Oral and written) in both English and Kiswahili.

  • Ability to organize and prioritize work, with sound decision making skills

    How to Apply

  • Interested candidates are requested to email their application letter and detailed curriculum vitae with position title and preferred outreach on the subject line, including names and contact information of three references, current and expected remuneration to

  • ksm.recruitment@akhskenya.org on or before 10th January, 2020.

  • The email subject line MUST include position being applied for and the preferred outreaches e.g. “Medical Officer – Narok Outreach”

  • The positions are for the following outreaches: Kisii, Kakamega, Kitale, Bungoma, Kericho, Kibuye-Kisumu, West End- Kisumu, Busia, Homa – Bay, Kapsabet, Migori, Bomet and Narok.

  • Canvassing of any nature will lead to automatic disqualification.

  • Only shortlisted candidates will be contacted.

  • Please note that Aga Khan Hospital Kisumu does not charge any fee at any stage of the recruitment process (application, interview, medical examination or any fee)

  • “Aga Khan Hospital Kisumu is an equal opportunity employer”

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