Tek Experts Technical Support Engineer Jobs in Nigeria
Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.Tek Experts Technical Support Engineer Jobs in NigeriaResponsibilitiesAct as the primary technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including, issues escalated to the highest level of management
Collaborate on cross-team and cross-product technical issues by working with colleagues from other teams as needed to resolve customer problems
Collaborate with subject matter experts and escalation managers when additional support is needed
Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved.
Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support
You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience
Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.
Basic knowledge of cloud computing technologies: Microsoft Azure, Active Directory and DNS, Windows Servers, Virtualization
Very basic understanding of Exchange, Outlook Skype for business, OneDrive and SharePoint with effective trouble-shooting skills is an advantage
Effective written and verbal communication skills and solid professional skills with utmost customer obsession.
Passion for technology and learning
Ability to work effectively in a team environment with a demonstrated ability to build and maintain positive relationships and team objectives
Be able to think out of the box
How to Apply
Interested and qualified candidates should apply online by 15th June, 2019.
For more information and job application details, see; Tek Experts Technical Support Engineer Jobs in Nigeria
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