Tek Experts Software Support Engineer - Dynamics ERP Jobs in Nigeria

Tek Experts Software Support Engineer - Dynamics ERP Jobs in Nigeria


Job Description

  • Tek-Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations. Due to expansion we are looking to add to our team of software support engineers.

  • As a customer facing support engineer your role will be to provide phone and email based technical support to corporate customers while ensuring ticket resolution and customer satisfaction.

  • Working on the Dynamics ERP team you will be supporting customers experiencing difficulties with their relationship management system

  • Supported by our quality assurance team, domain experts and training and development department, you will have a comprehensive induction and training program to ensure you deliver extraordinary customer service.

    What You'll Be Doing

  • Provide Dynamics 365 Finance and Operations support for users via phone and email.

  • Follow best practices and processes to deliver top-notch customer satisfaction

  • Field incoming problems from end-users to resolve application, hardware and Provide Dynamics 365 Finance and Operations software issues.

  • Prioritize, schedule, and administer all instances where enhancements and defect resolution are required

  • Communicate Dynamics 365 Finance and Operations application problems and issues to key stakeholders, including management, development teams, end-users, and unit leaders.

  • Ensure all IT and Dynamics 365 Finance and Operations support requests are dealt with in an efficient and timely manner.

  • Accurately maintain logs and documentation related to Service Requests gotten from customers.

  • Participate in the Dynamics 365 Finance and Operations applications training programs and individual classes.

  • Assist in creating end-user documentation, instructions, procedures, and processes

  • All other duties as assigned.

    Skills and Experience You'll Need

  • Bachelor's Degree in Information Technology or related education from technical institute is a plus.

  • Microsoft SQL Server Administration

  • Windows Server Administration

  • Microsoft Azure Virtual Machine Management

  • Microsoft Office 365 Knowledge

  • Azure Active directory

  • Must be able to read, write and speak English fluently to be considered for this role

  • Excellent verbal, interpersonal and written skills required to communicate with users.

  • 2+ years of experience in a technical support environment.

  • Experience with Microsoft Dynamics AX, NAV or Any Other ERP Solution would be an asset.

  • Can work a shift-based job.

    How to Apply

  • For more information and job application details, see; Tek Experts Software Support Engineer - Dynamics ERP Jobs in Nigeria


    Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria

    Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.

    Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.

    Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.

    Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.

    Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Job Vacancies in Africa.

    Scholarship 2020/21

    Undergraduate Scholarships 2020/2021
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.