Tek Experts Software Support Engineer- Dynamics ERP Jobs in Nigeria

Tek Experts Software Support Engineer- Dynamics ERP Jobs in Nigeria


Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.

Working on the Dynamics CRM team you will be supporting customers experiencing difficulties with their relationship management system.
Supported by our quality assurance team, domain experts and training and development department, you will have a comprehensive induction and training program to ensure you deliver extraordinary customer service.

Responsibilities

  • Act as the advanced technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including, issues escalated to the highest level of management
  • Collaborate with domain experts (SME’s) and escalation managers when additional support is needed
  • Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved
  • Seeks supplemental training to improve performance and develop specialization.

    Requirements

  • Up to 2 years experience in technical or customer support
  • Strong researching, problem solving and troubleshooting skills
  • Adaptability to work independently and part of a team bringing in experts
    when needed
  • Excellent customer service skills
  • Passion for technology and learning
  • Some exposure with Microsoft technologies

    How to Apply

    Interested and qualified candidates should apply online by 10th October, 2019

    For more information and job application details, see; Tek Experts Software Support Engineer- Dynamics ERP Jobs in Nigeria

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