Tek Experts Global Office 365 Technical Support Engineer Jobs in Nigeria

Tek Experts Global Office 365 Technical Support Engineer Jobs in Nigeria



Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.


Responsibilities


  • Act as the primary technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including, issues escalated to the highest level of management
  • Collaborate on cross-team and cross-product technical issues by working with colleagues from other teams as needed to resolve customer problems
  • Collaborate with subject matter experts and escalation managers when additional support is needed
  • Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved


    Requirements


  • Excellent Exchange, Outlook Skype for business, OneDrive and SharePoint product knowledge with effective trouble-shooting skills
  • Knowledge of cloud computing technologies: Microsoft Azure, Active Directory and DNS, Windows Servers, Virtualization
  • Effective written and verbal communication skills and solid professional skills with utmost customer obsession.
  • Passion for technology and learning
  • Ability to work effectively in a team environment with a demonstrated ability to build and
    maintain positive relationships and team objectives
  • Be able to think out of the box


    How to Apply


    Interested and qualified candidates should apply online by 23rd April, 2019.


    For more information and job application details, see; Tek Experts Global Office 365 Technical Support Engineer Jobs in Nigeria


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