Technician Service Delivery Jobs in Mombasa, Kenya

Technician Service Delivery Jobs in Mombasa, Kenya


  • They seek to hire a Technician to ensure that all machines within his/her area are well looked after and running efficiently and customer complaints are brought to a minimum.

    Responsibilities

  • Attend to assigned calls (including PMs) by the call by the call coordinator within the SLA;

  • Escalate all calls that are not closed to the senior engineer;

  • Inform the client on performance of his equipment;

  • Recommend, order/ request spares and replace the specific parts in the clients’ machines;

  • Document all services carried out on a machine in a timely manner by completing a job sheet;

  • Report on duty as stipulated in his employment contract or as directed by the supervisor and abide by operations regulation;

  • Update the technical manager on the events in the field in order to attain best service delivery practices;

  • Complete necessary certifications as directed by the supervisor;

  • To attend all technical meetings unless with express permission from the supervisor;

  • To project and represent a positive image of the company.

  • Take necessary steps to minimize risks/ company exposure to liability.

  • Any other duties as assigned by the supervisor.

    Qualifications

  • Diploma in Electrical or Electronics Engineering.

  • At least 3 years’ experience in a Technicians role.

  • Conversant with basic Ms. Office.

  • Detail-oriented, organized and good time manager with excellent communication and presentation skills.

  • Establishes and maintains business relationships with all clients.

  • NB: The job is located in Mombasa.

    How to Apply

  • Please only send your CV quoting the job title in the email subject (Technician Service Delivery -Mombasa) to

  • vacancies@corporatestaffing.co.ke before 13th July 2021.


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