Team Lead, Operations & Maintenance at First Bank of Nigeria Limited Jobs
Team Lead, Operations & Maintenance at First Bank of Nigeria Limited JobsFirst Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings.
With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services.
The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
Planning and directing the application support activities, as well as managing the application support staff
Lead maintenance and operational support of the applications and processing according to the strategic guidelines, technology processes and needs in all areas, in order to keep running the services provided by IT and in accordance with the institutional objectives
Duties & Responsibilities
Lead proactive monitoring, operation and maintenance of applications in order to support operations and ensure compliance to relevant standards:
Provide technical direction in the area of requirement definition, planning, coordination and implementation of applications
Ensure prompt and effective delivery of applications to users
Work with Enterprise Architects to manage the track of information on all applications:
Manage configurations, problems, incidents, IT service continuity and supply
Contribute to effort to evaluate, recommend, integrate and coordinate enhancements to applications
Review system configurations and ensure that the needed configuration elements are made available on site for installation
Lead effort to provide support to all applications in production environment
Supervise the planning and monitoring of event, fault and performance management
Perform routine application analysis, and evaluation on resource requirements necessary to maintain and/or expand service levels
Ensure all application issues are resolved and documented
Fulfil service requests and perform routine maintenance and support activities
Provide leadership and technical guidance to reports
Minimum of a first degree or its equivalent in an IT related discipline
Masters or a recognized professional certification will be an added advantage
7+ years of experience in systems support/ administration
4+ years of management experience
How to Apply
For more information and job application details, see; Team Lead, Operations & Maintenance at First Bank of Nigeria Limited Jobs
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