Takealot Business Operations Analyst - Mr D Food Jobs in South Africa

Takealot Business Operations Analyst - Mr D Food Jobs in South Africa

  • MR D Food, a 100% subsidiary of takealot.com, is looking for a talented, motivated and results oriented Business Operations Analyst.

  • We are a young, dynamic, hyper growth company looking for smart, young, creative, hard working people to join us.

  • We offer market related benefits, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

  • The position reports to and works closely with the current Business Operations Analyst

    Your responsibilities will include

  • Generate regular reports and provide insights/recommendations to the business on

  • Operational and delivery performance

  • Driver supply, deployment, utilisation, and efficiency

  • Restaurant operational and trading performance

  • Customer choice metrics and order behaviour

  • Analyse the success and effectiveness of product and process changes

  • Identify opportunities for growth within serviced areas as well as in currently unserviced areas based on demand, restaurant/driver availability and competitor activity.

  • Facilitate the performance improvement of various teams within the business through the identification of operational and product weaknesses through testing/analysis and recommending process changes.

  • Implementing reporting requirements and facilitating report automation together with the current Business Operations Analyst and Takealot’s BI team.

  • Assisting the current Business Operations Analyst in compiling special enquiry reports.

    Your Team

  • You will report to the current Business Operations Analyst of Mr D Food.

  • Your regular points of contact are the Mr D Food Operations, Finance, Customer Service, Marketing, Delivery, Sales and Engineering teams, as well as the wider Takealot Business Intelligence Team.

    Attributes required

  • Attention to detail in a high pressure environment

  • Strong analytical ability

  • Advanced Microsoft Excel/Google Sheets skills

  • Ability to verbalise and visualise findings/result

  • Ability to identify areas of improvement in current processes

  • Ability to use logic and common sense to arrive at conclusions

  • Willingness to buy into the requirements of
    working in a fast-paced, ever-changing, start-up environment

  • Enterprising spirit and ability to take ownership of tasks

  • Strong interest in e-commerce

  • Strong team player

  • Exposure to MySQL, Python or other languages is beneficial but not required


  • Relevant tertiary qualification in commerce or engineering

  • 1+ years’ experience in an operations, finance, consulting, analysis or BI environment

    The Environment

  • takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.

  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.

  • We are short on ego and high on output.

  • We are doers and not only thinkers, it's all in the execution after all.

  • We love what we do and what we are creating.

    We seek to Employ an Extra Ordinary Mind who

  • is respectful but forthright

  • is an expert at doing, who can not only design but also execute

  • is analytical, able to use data to make decisions

  • is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)

  • is passionate about the potential of e-commerce and delivering a world-class customer experience

  • is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster

  • is business SMART. Able to think about problems from a business perspective using technical and product input;

  • is curious and challenge the status quo

  • is innovative and enjoys iteration

  • is collaborative

  • will be at the cutting edge of developing new concepts for takealot.com

  • thinks like an owner of the business

    How to Apply

    For more information and job application details, see; Takealot Business Operations Analyst - Mr D Food Jobs in South Africa

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