Sunshine Import and Manufacturing Senior Sales Jobs in Ethiopia

Sunshine Import and Manufacturing Senior Sales Jobs in Ethiopia


Responsibilities

  • Provide top level customer service that exceeds the expectation of customers.

  • Achieve individual and store sales and KPI indicators by maximizing every opportunity to make sales.

  • Perform till duties, including refund processing and price overrides.

  • Identify the needs of customers and provide correct answers to them on questions concerning all products.

  • Provide answers to questions relating to price, benefits, features, location, use of chemicals, etc.

  • Assist less experienced colleagues with answers to queries on issues they have no knowledge of the products.

  • Stand in for the manager or the store manager when needed.

  • Provide support by acting as a key holder in meeting the needs of the business in the store whenever required.

  • Provide support to new members of staff
    Ensure proper customer records, security of stocks, and handling of cash in line with company processes and procedures.

  • Responsible for timely and efficient delivering of all customer orders, as well as completion of repairs requests by customers; ensure records of customer requirements are kept accurately in accordance with company procedures
    Capture and input customer data into company database to enable the promotion of customer loyalty and repeat visits.

  • Receive and investigate complaint from customers and ensure successful and prompt resolution; develop acceptable solutions and make recommendations to the management
    of the store appropriately.

  • Actively take part in all training events and meetings organized by the store.

  • Take proper and accurate record for all stock, and check prices.

  • Adhere to established safety and security procedures of company and ensure all potential health and safety issues are communicated promptly to the store manager.

  • Being familiar with the chemicals and implementations.

  • Perform other tasks the marketing manager may assign.

    Job Requirements

  • BA degree on Marketing management or any other related field.

  • Hotel experiences mandatory.

  • High level of commercial and business understanding.

  • On the similar industry 4 years’ experience 8 years’ experience for diploma graduates.

    How to Apply

  • Kindly indicate the current/last salary on your CV

  • Only candidates short-listed for interview will be contacted

  • Interested applicants, who fulfill the above requirement, are invited to send their non-returnable application with CV and copies of relevant documents through

  • HRsunsisters@sunshineinvestmentgroup.net


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