Standard Chartered Bank Senior Relationship Manager (Chinese Speaking) Jobs in Kenya

Standard Chartered Bank Senior Relationship Manager (Chinese Speaking) Jobs in Kenya

Job Details

  • Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya.

    The Role Responsibilities


    • Ensure quality of client acquisition, identify prospect and convert in line with Bank’s appetite and Commercial Banking’s strategy

    • Leverage on SCB’s unique network and full franchise across Africa and China to capture more Chinese investors into Africa and facilitate the expansion of these investments across Africa

    • Ensure quality of the sales pitch and lead them with the clients

    • Work with Credit Analyst and obtain all pre-deal clearances.

    • Manage a healthy pipeline and also a record of client calls and discussions

    • Oversee ARM to ensure smooth on-boarding of client after thorough completion of documentation and other processes.

    • Senior client calling and briefing on a regular basis for account maintenance and deal negotiation. Also engage senior internal stakeholders for marketing, credit and any other pertinent issues.

    Client on-boarding & deal execution

    • Work with Customer Due Diligence team to ensure proper completion of due diligence requirements.

    • Work closely with CA, product partners, and analyze a) wallet size b) determine appropriateness of the product and c) work out a comprehensive account plan from a one-bank perspective

    • Successfully negotiate and close out pricing and other deal dynamics with client

    • Oversee the quality & turnaround of credit proposal and ensure faster delivery. Work with CA for resolving Credit queries.

    • Oversee the ARM to ensure all documentation and security creation are completed on time to ensure smooth execution of transaction.

    • Liaising with Legal/external counsel in preparation and execution of non standard complex transactions along with product partners.

    Account Management & portfolio quality

    • Work close with product team in delivering cash management solutions and migrating clients to digital channels

    • Oversee the service quality and turnaround of service requests from clients and ensure faster delivery

    • Along with the product partner, push for line utilization of complex and structured transactions. Oversee the ARM in ensuring high utilization of regular facilities.

    • Work with the CA and ARM to ensure discipline and quality in portfolio against timeline

    • Review and monitor the client profitability to ensure there are no revenue leakages.

    • Work close with CA and ARM to make sure the credit files are complete and up to date

    • Attend various internal or external sales/ non sales meetings and convene the consortium meetings where we are the lead bank

    • Overall responsible and accountable for the credit quality of the assigned/acquired portfolio.

    • Ensure you remain alert to the risk of money laundering and assist in the Bank’ efforts in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.

    • Provides feedback to management and internal departments regarding customer service quality, product issues, customer complaints etc

    Our Ideal Candidate

    • Business or accounting related degree.

    • Minimum 5 years working experience in banking as a RM.

    • Experience in team management preferred

    • Strong analytic and marketing skills, the ability to interpret complex financial information.

    • A good understanding of the general, economic, political and business environment of the region.

    • Excellent communication (written and verbal in both Chinese and English) and negotiation skills.

    How to Apply

    For more information and job application details, see; Standard Chartered Bank Senior Relationship Manager (Chinese Speaking) Jobs in Kenya

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