Standard Bank Analyst: Process Automation Jobs in South Africa

Standard Bank Analyst: Process Automation Jobs in South Africa

Job Purpose

  • To identify and analyse improvement opportunities across a dedicated Business Line / Corporate Function in order to realise effective and measurable benefits through improved and by automation of processes. To develop and implement RPA opportunities and projects in order improve business processes.

    Key Responsibilities/Accountabilities


  • Identify and analyse opportunities across a dedicated Business Line and/or Corporate Function that could resolve current pain-points or deliver efficient and effective business processes as well as automation opportunities.

  • Design to-be processes to ensure streamlined and automated solutions.

  • Produce creative plans and ideas to help Business Lines and/or Corporate Functions to remove any process pain points and use automation to improve business processes.

  • Conduct an as-is analysis of business processes to formulate and develop optimisation business cases.

  • Plan and execute all process improvement activities to ensure successful project implementation of value adding projects.

  • Assess the feasibility of automation versus other business process improvement methodologies in order to ensure fit for purpose solutions are delivered.


  • Provide qualitative and quantitative information for weekly, monthly, quarterly and yearly status reports on all projects to ensure visibility and value add to the business.

  • Gather and analyse data from various sources within the dedicated Business Line and/or Corporate Function and compile data sheets to ensure accurate reporting.

  • Measure and produce metric dashboards in order to track automation performance and present / deliver daily statistics to business.

    Technology & Architecture

  • Develop solutions to automate manual business processes by utilising RPA, workflow or other recognized technologies.

  • Performing code reviews on Robotic Desktop Automation solutions to ensure standards and quality are met.

  • Perform root cause analysis & troubleshoot potential new processes and systems to effectively design with external vendors and suppliers optimal solutions and effectively manage the change associated with the improvements.

  • Identify, design, build and configure creative robotic / automation solutions to meet the cost and efficiency goals of the business.

    Risk, Regulatory, Prudential
    & Compliance

  • Assess all potential risks of proposed process changes or automations and follow formal governance protocol to ensure that Risk and Compliance stakeholders are satisfied with deployment. Ensure business case and governance requirements all documented to required standards.

  • Risk, Regulatory, Prudential & Compliance

  • Ensure appropriate and adequate controls are in place for any tasks being automated for processing by Bot user profiles.


  • Establish and maintain credible relationships with Business Unit Management and other business stakeholders, Intelligent Automation representatives, and IT representatives to ensure optimal solutions for business process reengineering.

  • Drive adoption and change management of automation solution in the various business units in order to ensure optimal functioning and benefit realisation of the automation solutions.

    Minimum Qualification and Experience

    Experience Required


  • Operations Business Support

  • Experience Required: 1-2 years

  • Experience in business analysis, process flow and business process improvement. Experience required in development and implementation of RPA solutions using various automation tools.

  • AI, Cognitive Computing, Robotics & Innovation

  • Experience Required: 1-2 years

  • Experience in business analysis, process flow and business process improvement

    Minimum Qualifications

  • Type of Qualification: First Degree

  • Field of Study: Information Technology

  • Other Minimum Qualifications, Certifications or Professional Memberships: A minimum qualification for this job would be a first degree in Information Technology. Certification on RDA Power User Programme, BI Analytics Programme, Lean Six Sigma certification.

    How to Apply

  • For more information and job application details, see; Standard Bank Analyst: Process Automation Jobs in South Africa

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