Solutions Engineer (E-Commerce) Jobs in Kenya

Solutions Engineer (E-Commerce) Jobs in Kenya

Main Purpose of Job:

  • We are looking for a Solutions Engineer focusing on our E-Commerce and Transaction switching solution.

  • The Solution Engineer will be responsible for project implementations based on solution design specification and in accordance with our blueprint, standards and procedures.

  • The ideal candidate will have a keen interest in system integration projects and e-commerce as well as a basic understanding of API’s and communication protocols.

  • He/she should be well versed in current and upcoming technologies and must have a go-getter attitude and be willing to learn at all times. be able to effectively translate system requirements into technical requirements for the development team.

  • The Solutions engineer will be required to action and resolve any ad hoc queries or tickets that might arise.

    Main Responsibilities

  • Contribute to Solution Design and Scope of Work Documents.

  • Contribute to project FAT and UAT Documentation based off Solution Design.

  • Contribute to Use Case diagrams and System Integration Diagrams (X-Mind and DFD).

  • Assist the Business Analysts with Design Mock-ups based on Client Requirements and Solution Design.

  • Contribute to both internal and external Training Material.

  • Maintaining and Updating Status and Comments of allocated projects on our Project Management Software.

  • Compiling Project Completion Documentation (DoD) and obtaining approval thereof.

  • Logging and Updating of Changes on ServiceDesk, including compilation and submission of OSI Documentation.

  • Suggesting product improvements.

  • Configuration, Testing and Deployment of Projects based on Scope of Work and in line with Project Plans.

  • Project UAT Assistance to Client.

  • Handover of Projects to Operational Team and Drafting of Supporting documentation.

  • Attend to
    Adhoc User requests including L1 and L2 support as escalated from the OPS team.

  • Rotational after-hours Standby.


  • Project Configuration, Development & Deployment

  • Change Management

  • Internal & External Communication

  • Career Development

  • Operational Support

    Qualifications and Experience

  • Bachelor’s degree or Diploma in Information Technology

  • Exposure / Qualification in Solaris or Unix Operating System

  • Exposure / Qualification Databases (Oracle / PostgreSQL)

  • JAVA or PL/SQL Development Experience advantageous

    Key Competencies and Skills

  • Strong Analytical skills

  • Problem Solving Oriented.

  • Excellent written and verbal communicator.

  • Willingness to constantly update knowledge.

  • Inbuilt ability to multitask, working on more than one issue and project simultaneously.

  • Able to carry out tasks with little or no supervision.

    Personal Attributes

  • Be able to work both in a team and alone.

  • Ability to work well under pressure.

  • Maintaining logical and balanced approach.

  • Self-motivated and self-managed.

  • Able to use initiative and take ownership.

  • Able to communicate effectively.

  • Report on progress and raise issues / problems when necessary.

  • Attention to detail.

  • Willing to travel.

    How to Apply

  • Interested Candidates should send their applications to:

  • with the subject line: Solutions Engineer Vacancy.

  • Kindly note, only shortlisted candidates will be contacted.

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