So Fresh Neighborhood Market Restaurant/Outlet Manager Jobs in Nigeria
So Fresh Neighborhood Market Restaurant/Outlet Manager Jobs in Nigeria Duties/ResponsibilitiesRecords pre-orders, future events and passes all unattended inquiries or question to the Help Desk Manager.
Recommends potential products and services to the Help Desk Manager by collecting customers’ information and analyzing customer needs.
Maintains customer records by updating necessary information.
Inform production supervisors of pre-orders and pick -ups.
Communicating courteously with customers by interacting with them.
Assist customers to facilitate their choices and purchases of freshly processed products.
Attends to customer suggestions. Objections, complaints and gathers information on customers’ preferences, reactions and general feedback.
Give information about the availability and benefits of different products to walk-in customers.
Create awareness of special offers & promotions, & Meal plans to walk-in customers.
Guides and informs them on new products, charges for extras and toppings based on their request.
Collect monies from dispatch riders and reconcile.
Remit daily sales to the Outlet Manager.
Administrative and other duties:Ensure the Customer service handbook is adhered to
Ensure compliance to the Customer Service Protocol and OJTE Training Manual for Customer Service
Records and inputs orders, pass on to the production Team and Dispatch accordingly.
Confirm all online payments before inputting into vend and dispatching orders.
Prepare daily sales reports and forward to the Help Desk Manager.
Carries out other task assigned by the Help Desk Manager
Must be customer focus
Must be professional in relating to people
Must possess influencing and persuasion skills
Must possess knowledge of policy & procedure
Must possess good time management skills
Must possess good computer skills, listening &phone skills
Must possess documentation skills
Degree in Mass Communication or related courses with at least 1 year experience in same position.
How to Apply
This position is only open for interested candidates who live in Abuja OR have a place of their own to stay in Abuja.
The company will neither provide nor be responsible for the accommodation for any successful candidate.
To earn a call up for interview, the address on your CV must indicate that you are in Abuja.
Send CVs to email@example.com by 26th August 2019
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